We are seeking a dedicated and organized Medical Receptionist to join our team. The ideal candidate will be the first point of contact for patients, providing exceptional customer service while managing administrative tasks in a fast-paced medical environment. The Medical Receptionist will play a crucial role in ensuring smooth operations at the front desk and maintaining effective communication between patients and healthcare providers.
Responsibilities
Greet patients warmly and assist them with the check-in process.
Manage phone systems, answering calls promptly and directing inquiries to the appropriate staff members.
Schedule appointments efficiently while considering patient needs and provider availability.
Maintain accurate patient records using Electronic Medical Records (EMR) systems, ensuring confidentiality and compliance with regulations.
Verify patient insurance information and handle billing inquiries as needed.
Assist with administrative tasks such as filing, data entry, and managing office supplies.
Communicate effectively with medical staff to coordinate patient care and follow-up appointments.
Provide information about medical terminology and procedures to patients when necessary.
Skills
Proficiency in phone systems and excellent verbal communication skills.
Familiarity with medical terminology, particularly in a dental or medical office setting.
Experience as a Dental Receptionist or Front Desk Coordinator is preferred.
Knowledge of EMR systems, specifically Epic, is a plus.
Strong organizational skills with attention to detail in managing patient records and scheduling.
Ability to multitask effectively in a busy environment while maintaining professionalism.
Excellent interpersonal skills to foster positive relationships with patients and staff alike.
Join our team as a Medical Receptionist where you can make a difference in the lives of patients while contributing to the efficiency of our healthcare services.
Job Types: Full-time, Part-time
Pay: $18.00-$22.00 per hour
Benefits:
Dental care
Paid time off
Schedule:
Monday to Friday
Weekends as needed
Work Location: In person
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