Job Description

Job description

We are a family medicine/specialist clinic seeking an experienced, motivated, professional individual to join our team. Must enjoy working closely with others, be versatile with the changing needs of the day or week, and putting patients first.

This is a reception role with assisting other team members as needed.

Preferred experience with EMR required, particularly with Healthquest

Within a multidisciplinary team, and as experience and training allow, you will be working collaboratively to:

Complete patient registration, appointment bookings, re-bookings, cancellations as necessary Greet incoming patients, ensuring that all patients are screened for Covid as provincial regulations require Manage multiple phone lines and respond to voicemails in a timely manner Ensure that all phone calls, faxes and other forms of communication, queries and concerns are answered and re-directed as necessary Review and process incoming faxes and other documentation related to referrals, recalls and consultations Process mail Collect payments for uninsured services and issue receipts Prioritize and complete tasks from physicians according to urgency Send reply faxes for incoming referrals and track accepted referral Ensure Patient confidentiality at all times Assign patients to Exam rooms, when needed Provide instructions to patients (as directed) upon request Perform Blood pressure, Height and Weight measurements, when needed Assist patients with completing forms as needed, including surgical bookings Cleaning duties as necessary Other clinical and administrative tasks
Required skills:

Excellent verbal and written communication skills, execution and organization skills Demonstrate emotional intelligence Ease with computers, ability to learn new software quickly (or possess previous experience with Healthquest) Ease with managing telephone system, printer, copier and fax machine Ability to adapt well to often-changing environment Must thrive in a team-oriented, collaborative environment Be able to work autonomously with minimal supervision

Qualifications

Experience as an MOA or as a Healthcare receptionist (dental, chiropractic, physiotherapy or medical office), minimum 1 year Proficiency in HealthQuest EMR would be an asset.

Please do not call the clinic or drop off resume. Emails resumes only

Job Types available: Casual

Salary: $17 per hour

We thank all candidates for their interest but we will only communicate with the candidates selected for an interview.

Job Types: Casual

Salary: $17.00 per hour

Job Type: Casual

Pay: From $17.00 per hour

Schedule:

4 hour shift Day shift
Ability to commute/relocate:

Camrose, AB T4V 4S3: reliably commute or plan to relocate before starting work (required)
Application question(s):

Have you been fully vaccinated for COVID?
Will you mask if precautions require this, in future? (Not currently in effect)

Work Location: In person