Job Description

Work Term: Permanent Work Language: English Hours: 35 to 40 hours per week Education: Other trades certificate or diploma Experience: 2 years to less than 3 years or equivalent experience

Work setting

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Private sector Urban area Health care institution, facility or clinic

Tasks

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Greet people and direct them to contacts or service areas Provide basic information to clients and the public Obtain and process information required to provide customer service Operate switchboard or telephone system Order office supplies Record and relay information Schedule and confirm appointments Send invoices Maintain work records and logs Receive and issue payments Perform clerical duties, such as filing and sorting and distributing mail Answer telephone and relay telephone calls and messages Arrange teleconferences Calculate billing charges Provide directory assistance Provide emergency services Relay service to persons with disabilities Provide customer service

Computer and technology knowledge

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Electronic medical records Switchboard 1-25 lines Electronic scheduler MS Office Electronic mail MS Access MS Excel MS Outlook MS PowerPoint MS Word MS Windows

Security and safety

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Bondable

Work conditions and physical capabilities

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Fast-paced environment Work under pressure Tight deadlines Repetitive tasks Attention to detail Sitting

Personal suitability

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Efficient interpersonal skills Excellent oral communication Excellent written communication Flexibility Organized Reliability Team player Ability to multitask Time management

Screening questions

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Are you available for the advertised start date? Are you currently legally able to work in Canada? Do you currently reside in proximity to the advertised location? Do you have previous experience in this field of employment?

Health benefits

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Dental plan Health care plan Vision care benefits

Other benefits

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* Free parking available