We are seeking a detail-oriented and friendly Medical Receptionist to join our healthcare team. The ideal candidate will primarily be dealing with answering the telephone and confirming appointments. Other duties may include other aspects of front desk responsibilities. This is a very busy clinic and team work is crucial. Being proficient in punjabi is helpful.
Responsibilities
Greet patients warmly and assist them with the check-in process.
Manage phone systems to handle incoming calls, schedule appointments, and address patient inquiries.
Maintain accurate patient records using electronic medical records systems such as Epic or Dentrix.
Verify patient information and insurance details prior to appointments.
Coordinate with healthcare providers to ensure smooth patient flow and timely care.
Handle administrative tasks including filing, data entry, and maintaining office supplies.
Ensure compliance with HIPAA regulations regarding patient confidentiality.
Assist in managing front desk operations and provide support to other staff members as needed.
Qualifications
Previous experience in a medical office receptionist is preferred.
Familiarity with electronic medical records (EMR) systems, Telus PS Suite is a plus.
Strong understanding of medical terminology and administrative procedures.
Excellent communication skills, both verbal and written, with a focus on customer service.
Ability to multitask effectively in a busy environment while maintaining attention to detail.
Proficient in using phone systems and standard office equipment.
A positive attitude and a commitment to providing high-quality patient care are essential for this role.
Join our team as a Medical Receptionist and contribute to delivering outstanding healthcare services while ensuring an efficient front desk operation!
Job Type: Part-time
Pay: $19.00 per hour
Work Location: In person
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