Job Description

Job Overview

We are seeking a professional and organized Medical Receptionist to join our healthcare team. The ideal candidate will serve as the first point of contact for patients, managing front desk operations with efficiency and compassion. This role requires excellent communication skills, fullent in Mandarin and or Cantonese, familiarity with electronic medical records, and experience in a medical office setting. The Medical Receptionist will play a vital role in ensuring smooth daily operations and delivering exceptional patient service.

Responsibilities

Greet patients warmly and professionally upon arrival and departure Manage multi-line phone systems to schedule appointments, answer inquiries, and relay messages Verify patient information and update electronic medical records accurately using systems such as Accuro and Oscar Assist with check-in and check-out procedures, including updating medical history and insurance details Maintain a clean and organized front desk area to promote a welcoming environment Coordinate appointment scheduling with providers to optimize clinic flow Handle administrative tasks such as filing, faxing, and data entry related to medical records Ensure compliance with OHIP regulations and confidentiality standards

Skills

Proficiency with Electronic Medical Records (EMR) systems such as Accuro and Oscar Strong knowledge of Medical Terminology relevant to healthcare settings Previous experience as a Medical Office Receptionist or in a Medical Office is highly desirable Excellent communication skills for interacting with patients, staff, and insurance companies Ability to operate multi-line phone systems efficiently Fluent in Mandarin and Cantonese are a basic requirement due to patients demands Office experience with administrative tasks including scheduling, billing, and data management Familiarity with front desk operations in healthcare environments Strong organizational skills with attention to detail Ability to multitask effectively in a fast-paced setting
This position offers an opportunity to be an integral part of a dedicated healthcare team committed to providing outstanding patient care.

Job Types: Full-time, Permanent

Pay: $18.50-$22.00 per hour

Expected hours: 35 per week

Benefits:

On-site parking
Experience:

Medical office: 1 year (required)
Language:

Fluent in Cantonese or Mandarin (required)
Work Location: In person