Job Description

About Radius Community Health & Healing (formerly Boyle McCauley Health Centre)
Radius Community Health & Healing provides interdisciplinary, team based, integrated, comprehensive, and person-centered primary health care for vulnerable Edmontonians with complex needs.

Through primary care and health promotion, Radius Community Health & Healing improves the quality of life and well-being of populations and individuals who face multiple barriers to accessing health services. Radius achieves this by providing the highest standard of evidence-informed and client focused inter-professional care. We collaborate with our clients to address the broad determinants of health.

Radius Medical Office Assistants (MOAs) are a vital component of the Team Based care at Radius. Clinical teams of nurses, physicians, nurse practitioners, medical office assistants, outreach workers, health advocates, mental health therapists, and other professionals offer comprehensive, wrap-around care to Edmonton's most marginalized population. MOAs fulfill vital roles within the organization.

Job Summary

The MOA in this position works as part of a multidisciplinary team that provides assessment, planning, implementation, and evaluation services for clients who have, or are at risk, for sexually transmitted or blood borne infections (STBBI). The MOA helps to support the team by providing essential administrative support. This position involves working in a variety of settings, including Radius' main clinic and other program sites, as well as community outreach locations. During community outreach clients will be engaged wherever those in need of services may congregate (community drop-in centres, shelters, etc.).

Key Responsibilities

Work in an interdisciplinary team to provide medical supports in a community outreach capacity Check in patients and update patient information, take vital signs if requested by team lead, chaperone appointments as needed Be proficient with operating Radius' electronic medical record (i.e., MedAccess), and be accountable for accurate, thorough documentation Prepare lab requisitions Schedule, coordinate, and confirm appointments Coordinate medical documents and records Transcribe consult letters, and follow up with consult reports Scan and mail documents Be responsible for data collection for compiling statistics

Qualifications

Completion of recognized Medical Office Assistant certificate program Minimum two years' experience in medical clinic operation, or equivalent combination of education and experience Experience working with marginalized populations an asset Clear criminal record and vulnerable sector check Current CPR certification

Knowledge/Skills

Ability to balance numerous demands and conflicting priorities, strong problem-solving skills. Ability to work co-operatively within a multidisciplinary team Excellent verbal and written communication skills Demonstrate initiative, good judgment, and resourcefulness Non-judgmental and respectful of various individual, family and community lifestyles Understanding of trauma-informed care and harm reduction an asset Strong computer proficiency
Experience with MedAccess EMR an asset Experience with Office365 suite - Word, Excel, PowerPoint, Teams Database creation and maintenance Proficient typing ability

Benefits
At Radius, we're committed to enhancing our employees' well-being with a comprehensive benefits package designed to support both personal and professional growth. Radius offers:Employee Assistance Plan (EAP): All employees have access to confidential counseling and access to a wide range of resources for personal and professional challenges. Our EAP is here to support your overall well-being. Benefits available to all permanent, full-time employees after a defined waiting period: Comprehensive medical, dental and vision benefits: Premiums are fully covered by Radius Long-Term Disability, Life Insurance, Accidental Death and Dismemberment, and Critical Illness Coverage: Mandatory enrollment, employees are responsible to pay premiums. Lifestyle Spending Account: Wide variety of options available to spend an annual allowance Group Retirement Savings Plan

Equal Opportunity Employer

Radius Community Health and Healing is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive work environment where all employees are respected and valued. We do not discriminate on the basis of race, color, ethnicity, national origin, gender, gender identity, sexual orientation, age, disability, religion, marital status, veteran status, or any other characteristic protected by applicable law. We encourage individuals from all backgrounds to apply and join our team, and we are committed to providing equal opportunities for all qualified applicants. Accommodations for applicants with disabilities will be provided upon request.

Land Acknowledgement

Radius respectfully acknowledge that we are located within Treaty 6 territory, and Metis Nation of Alberta Region 4. We acknowledge this land as the traditional home for many Indigenous Peoples including the Cree, Blackfoot, Metis, Nakota Sioux, Dene, Saulteaux, Anishinaabe, Inuit, and many others whose history, languages, and cultures continue to influence our vibrant community