Job Description

Responsibilities:

Member of the Ontario Hospital Association

We offer HOOPP (Pension Plan) and Extended Healthcare Benefits

Communicate with internal staff, patients, families, and external parties with an emphasis on respect and customer service Registering and arriving patients by verifying patient information is up to date and accurate, while making the appropriate changes in the EMR. Accept and coordinate telephone calls, voicemails, and inquiries; processing them in an appropriate and timely manner while providing accurate information Take physicians' written and verbal orders, and processes them in a timely manner, notifying the appropriate staff as required. Demonstrate accuracy and thoroughness when entering information into the EMR (Electronic Medical Record) system Handle difficult or emotional patient encounters in a professional manner, responding promptly and professionally to the patient's needs Manage confidential information in a sensitive and professional manner Other assigned duties and responsibilities as needed

Education and Experience:

Grade 12 Diploma or equivalent Medical Secretary / Medical Office Assistant certificate or equivalent experience an asset Previous experience using an EMR, specifically Accuro, an asset Working Knowledge of Medical Terminology Experience dealing with the public in a fast paced environment

Skills Required:

Excellent written, verbal, and interpersonal communication skills Ability to function in a busy environment and prioritize under stress with frequent interruptions Team player with maturity in dealing with all contacts, providing a high level of customer service Reliable and punctual with a positive attitude that will contribute to building a positive work environment Fluency in Punjabi, Hindi, or Italian an asset Previous use of Accuro EMR and Velox RIS an asset*

Location:

We are located at the Southwest corner of Hwy #27 and Hwy #7 in Woodbridge

Job Types: Full-time, Permanent

Pay: $18.00 per hour

Benefits:

Dental care Extended health care On-site parking Vision care
Work Location: In person