Job Description

Our Patient Care Services department consists of the Patient Care Centers, Home Collections and Customer Care Center teams. They play a critical role in the customer service delivery as they have direct contact with our customers on a daily basis. DynaLIFE operates 30 Patient Care Centers that house a diverse compliment of employees with vast skill sets including: phlebotomy, ECG\xe2\x80\x99s, clinical trials and diagnostic testing.

Major Functions and Responsibilities:

• Primary responsibilities of this position include: glucose meter testing, non-DOT collections, phlebotomy, micro collections by heel or fingerstick, ECG\xe2\x80\x99s, specimen processing, and urinalysis testing and reporting.
• Troubleshoots/problem solves devices and instruments within scope of duties.
• Clerical and reception duties also apply.

Required Skills

• Excellent organizational, problem-solving, troubleshooting and decision making skills.
• Employs strong interpersonal and customer service skills.
• Communication with patients, physicians, and other health care professionals is required on a constant basis.
• Ability to work independently while within a team environment.
• Strong commitment to confidentiality and professionalism.
• Flexibility to meet operational requirements including hours of work and location and changes in procedures.

Required Experience

• Recent venipuncture experience, within the past 5 years, in an employment or student practical setting is required.
• Recent ECG experience, within the past 5 years, in an employment or student practical setting is an asset.

Minimum Qualifications:

• High School Diploma
• Successful completion of a recognized Medical Laboratory Assistant training program or equivalent

Other Information:

• As our workload demands and operational requirements shift, your location, dates and/or hours of work may be changed.
• Please note that DynaLIFE positions are scheduled to transition to either APL or AHS on or before December 18, 2023
• Position is primarily at Meadowlark Patient Care Centre, but may assist in other locations based on operational requirements.
• Preference for this position will be given to bargaining unit members in accordance with the terms and conditions of the DynaLIFE/HSAA Collective Agreement
• Please note that successful candidates will be subject either a probation or trial period
• All persons newly hired to DynaLIFE must show their confirmation of SIN letter/SIN card and government issued photo ID to Human Resources prior to commencing work.
• All persons hired to DynaLIFE must be authorized to work in Canada for any employer.
• Individuals hired into all positions must provide verification of their highest level of education.
• A security clearance will be required for employees newly hired to DynaLIFE.
• A security clearance with vulnerable sector completed may be required for employees newly hired to DynaLIFE.
• DynaLIFE is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment life cycle. We ask that all job applicants please identify any accommodation requirements by sending an email to

to ensure their ability to fully participate in the recruitment process. * Please note that only shortlisted applicants will be contacted

This position is located at Meadowlark Health Centre Patient Care Centre, Edmonton, AB. .

DynaLIFE