Job Description

Be Part of Our Mission

At Tribe Medical, our mission is simple yet powerful: putting patient outcomes first. As the exclusive Arthrex agency partner in Canada, we are dedicated to providing world-class surgical medical devices that empower healthcare professionals to deliver the best care possible.


We believe in a shared purpose--helping people and pets across Canada return to their everyday lives and the activities they love. Whether it's supporting surgeons in hospitals or veterinarians in clinics, our work is guided by intention, integrity, and a deep commitment to improving lives.


At Tribe, we pride ourselves on finding harmony in intention and high performance. We seek individuals who embody the utmost professionalism, tact, diplomacy, and sensitivity--qualities that best represent Tribe and our mission. We provide best-in-class training and medical labs at our ECI facility in Toronto because we are passionate about setting up our people for long-term success.


If you're ready to take the next step in your career and be part of something truly exceptional, this is your opportunity. Join a team that values your competitive drive, celebrates your ambition, and supports your journey to becoming a leader in representing the highest-quality, most innovative products in the industry.



The

MDS Coordinator

plays a critical role in ensuring the smooth and accurate operation of Tribe's Medical Device Services (MDS) Department at our new warehouse in

Toronto, ON.

Working closely with logistics, billings, and compliance, this role provides essential operational support to ensure that loaned and consigned medical equipment is delivered, tracked, and returned in alignment with system records - while prioritizing client needs. This role is instrumental in supporting the National Sales Team through the organized coordination of equipment bookings, with a focus on optimizing schedules, resolving timing conflicts, and assisting with billing processes, repairs, and returns - ensuring we delivering on time, every time. This role upholds Tribe's mission to "Put Patient Outcomes First... In Everything We Do," by ensuring medical equipment is available where and when it's needed to support successful surgical outcomes.

If you're ready to take the next step in your career and be part of something truly exceptional, this is your opportunity. Join a team that values your analytical mindset, celebrates your ambition, and supports your journey to becoming a leader in representing the highest-quality, most innovative products in the industry. Together, we'll shape the future of healthcare in Canada. Apply today!

I

mportant Facts

Role is based in

Toronto, ON

with in-office working environment. Preference will be provided to those local to the area. Estimated start date:

August 2025

or when successful candidate is found. This is a new full-time, permanent position. The salary range for this role is:

$55,000 - $65,000 CAD

This role will be overseen by the

Director of Operations

and work day-to-day with the

Manager, MDS.

Day-to-day responsibilities:

Complete MDS billings for the department on a timely basis to ensuring a positive contribution to the bottom line and sales success of the company. Take inventory of all missing parts in loaner kits, check that all parts are in good condition based on industry standards, and report finds to appropriate staff as directed. Replace parts and inventory as required. Coordinate any logistics, approvals, and financial aspects involved in shipping equipment (LTL, same-day shipments, others). Coordinate logistics of making equipment available directly from vendor when internal stock is not available for Loaner Kits. Trend equipment usage and report to management optimal avenues of utilization for customers. Train incoming employees in all aspects of the MDS Coordinator role in conjunction with the Manager. Work with Arthrex Logistics Centre Canada to ensure Tribe has appropriate stock levels for items needed for loaner kits. Maintain control over the inventory present in Loaner Kits, as well as all other instrumentation/equipment inventory present in the Department. Update instruments and implants found in kits as directed to by the Manager. Assist with field inventory returns and handle any unauthorized returns as directed by management. Investigate and reconcile in ERP system any inventory discrepancies as they relate to inventory found in loaner kits. Monitor and take appropriate action on expired and short-dated inventory in loaner kits as directed by management monthly. Create and maintain comprehensive listings of all loaner kits. Engage and develop special projects for departmental improvement collectively with the Manager. Assist with tracking shipments as required. Ensure that loaner warehouse space is kept clean and organized. Other duties as assigned.

Working Conditions:

Physical Requirements:

Strength Guidelines

This role does require regular lifting of surgical products and other items as required, you may be required to lift various items of up to 80lbs.

Motion Parameters

This role is within an in-office working environment where you will be expected to stand for 5-8 hours at a time depending on structure of that day.

Psychological Demands

This role includes the ability to make quick decisions, attention to detail, multi-task, problem solve and interpret large amounts of information quickly.

Candidate Profile:

Post-secondary diploma or degree is required. 2 years experience in warehouse or logistics in medical device or healthcare is preferred and considered an asset. Valid Driver's licence and access to reliable vehicle. Working knowledge of Microsoft Office products, such as Outlook, Powerpoint, Excel and Word. Previous experience working with shipping/receiving systems is preferred and considered an asset. Comfortable working in an in-office environment. Strong ability to analyze complex challenges and make the best decision on behalf of Tribe. Excellent communication and interpersonal skills, with the ability to interact effectively with internal and external teams, clients and stakeholders.

Benefits:

Paid vacation Extended healthcare benefits

Company Overview

Tribe Medical Group Inc. is a national medical device sales & distribution company with over 100 employees across Canada, and the exclusive Canadian distributor for Arthrex, Inc. Our mission "Putting Patient Outcomes First... In Everything We Do" drives us to provide orthopaedic surgeons with unparalleled quality in product, service, and medical education as a partner in the pursuit of less invasive healing for the patient.


Tribe Medical is the exclusive distributor for Arthrex in Canada, we are dedicated to delivering world-class surgical medical devices that empower healthcare professionals to provide exceptional care. Our mission is clear - Putting patient outcomes First... in Everything we do. We believe in a shared purpose--helping people in Canada return to their everyday lives and the activities they love. Our work is guided by intention, integrity, and a deep commitment to improving lives.

Tribe Medical is a proud and affirmative equal opportunity employer that is dedicated to diversity and inclusion in the workplace and does not discriminate based on race, colour, religion, gender, identity, age, martial status, disability or any other legally protected status. Tribe makes hiring decisions based solely on qualifications, merit and the current business needed. We encourage everyone to apply.

We thank you for finding our posting and sending in your application - We can't wait to receive it! Please note that every application we receive is screened by a human and there is no use of AI to support with the screening process.