Looking for an exciting position that allows you to make connections and be on the front line of making people feel great? Ziesmann Cosmetics is looking for a candidate who is highly-skilled and has excellent communication and organizational skills. You may be a great fit for this position if you are polished, welcoming, excellent in customer service, and a driven self-starter that enjoys multitasking and handling multiple projects with a great attitude. This Front office coordinator position is a great opportunity for applicants seeking work in the Winnipeg Exchange District. The ideal candidate must:
Warmly greet and check-in cosmetic clients & patients with the ability to maintain excellent patient rapport and patient confidentiality
Present a cheerful, friendly and professional image to patients and fellow employees
Ability to take initiative and anticipate the needs of clients and the business
Strong ability to answer phones punctually and schedule appointments with exceptional phone and conversation etiquette
Process payment
Reply to incoming emails & inquiries for cosmetic non-surgical and surgical procedures
Strong verbal and written communication skills
Must demonstrate exceptional attention to detail, consistent initiative and positive team attitude
Proficient computer skills especially with Aesthetic Electronic Medical Records (EMR), highly skilled in MS Word, Excel, Outlook
Ability to quickly grasp and adapt to new programs and equipment
Ability to demonstrate critical thinking skills, decisive judgment, and the ability to work unsupervised or with minimal supervision
Manage appointment confirmations
Room Patients
Look out for any potential scheduling issues and patient issues
Ensure proper consent and paperwork filled out for every appointment
Assist with patient financing
Prepare online & phone orders
Keep front office and reception area clean and tidy
Responsible for opening and closing front office
no task too big or too small mentality
Punctual and reliable
Previous front desk coordinating experience for medspa/medical office preferred
Must be willing/available to work occasional cosmetic events on an evening or Saturday every 3 to 4 months
Must be available to alternate some day shifts for evening clinic availability
Job Type: permanent full-time. Health & Dental benefits Renumeration: based on experience. Education: