Coordinate and execute on on-demand and on-going media services requests (clip books, coverage reports, research and analysis, etc.).
Monitor client performance, conduct data analysis as stipulated throughout each reporting period (weekly - quarterly).
Provide on-going quality control to ensure operational efficiency and use of industry-leading practices for client administration including but not limited to: creation of engaging charts and graphics to highlight performance, delivery of comprehensive, accurate and high-quality reports, manage correspondence and maintenance of client profile and guidelines.
Serve as a Subject Matter Expert and communicate report findings with clients during telephonic update meetings and answers queries as required.
Participate in training activities as required on a monthly and quarterly basis.
Qualifications:
Experience in Communications, Media or Public Relations or a related education.
Working knowledge of MS Office Suite is required, including Excel and PowerPoint.
Ideally 1-2 years combined working in the communications, media analysis, or research field.
Client services experiences preferred.
In-depth knowledge of current trends, practices and techniques in media analysis in both traditional and modern media formats, i.e. print, broadcast and online, including social media.
In-depth knowledge of diverse report production / writing applications (i.e. quantitative and qualitative findings).
Readily adapts to new technology, tools and systems. Advanced problem solving and analytical skills.
Advanced listening and verbal communication skills to understand client requirements or problems and responds clearly and concisely.
Strong organizational skills and ability to prioritize and multi-task several requests in a dynamic fast-paced environment.
#LI-NS1As a global leader in PR, marketing and social media management technology and intelligence, Cision helps brands and organizations to identify, connect and engage with customers and stakeholders to drive business results. , a network of over 1.1 billion influencers, in-depth monitoring, analytics and its and social media platforms headline a premier suite of solutions. Cision has offices in 24 countries throughout the Americas, EMEA and APAC. For more information about Cision\'s award-winning solutions, including its next-gen Cision Communications Cloud\xc2\xae, visit and follow @Cision on Twitter.Cision is committed to fostering an inclusive environment where all employees can be their authentic selves and perform at their best. We believe diversity, equity, and inclusion is vital to driving our culture, sparking innovation and achieving long-term success. Cision is proud to have joined more than 600 companies in signing the and named a \xe2\x80\x9cTop Diversity Employer\xe2\x80\x9d for 2021 by .Cision is proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or other protected statuses. Cision provides accommodation at any point during the recruitment and selection process, upon request, to applicants with disabilities. If contacted, please advise us if you require accommodation and we will work with you to meet your needs.Please review our to learn about Cision\'s commitment to protecting personal data collected during the hiring process.