Fountain Tire Brandon is searching for a friendly and knowledgeable individual to deliver exceptional customer service as a Mechanical Service Writer!
As part of the front-line staff, the Service writer is responsible for ensuring that all customers are provided with top-notch customer service. Your duties will include:
Sharing product knowledge and technical expertise with Fountain Tire customers to build existing and new business
Providing service quotes and receiving customer authorization for work to be performed
Finalizing sales and completing customer follow up to determine their satisfaction level with the service received
Scheduling customer appointments for tire and mechanical service
Ensuring that all products are billed accurately to the customer
What does it take to get on track?
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