Job Description

Your opportunity



By joining the Kardium team, you can help make a difference in the lives of millions around the world. We have developed a ground-breaking medical device for the diagnosis and treatment of the most common heart rhythm disorder, atrial fibrillation - which can cause stroke, heart failure, and other heart-related complications.



Kardium's mission is to deliver the best treatment for atrial fibrillation. To achieve this, we have developed The Globe Pulsed Field System - a revolutionary solution designed by our world-class technical team. The Globe System offers strong, unique, and customer-valued advantages over other treatments on the market, and leading physicians are already using it and helping to share our story.

We have obtained FDA approval and officially begun the commercial launch of the Globe Pulsed Field System. This is a pivotal and exciting time in our journey, as we bring this life-changing technology to patients!



We are seeking for Post-Market Quality Engineer, you will play an instrumental role in our commercial launch for the Globe System. In this role, you will analyze post-market data, lead complaint investigations, and support corrective and preventive actions (CAPA). You will collaborate cross-functionally with the Design and Quality Engineering, Manufacturing, and Risk Management Teams to drive continuous product and process improvements.



Please note, this opportunity is a hybrid work arrangement, located in Burnaby, BC.



Meaningful work you will be a part of

Your responsibilities will be to:

Lead investigations into product feedback and complaints related to medical devices, including coordination of device returns Review and analyze post-market data including complaints, field actions, and customer feedback to identify trends and risks Collaborate with Engineering subject matter experts, Manufacturing, Test, and Quality Engineering teams on root-cause analyses Translate investigation findings into actionable design or process improvements to enhance product performance based on field data Build and maintain a knowledge base of investigation outcomes to support continuous improvement

What you bring to the team



Our Kardium team is smart, creative, and passionate about developing cutting-edge medical devices to help improve people's lives. We work in a collaborative environment based on trust and respect. We understand that only by working together can we solve what was thought unsolvable.



You will be successful in this role because you possess these attributes:



Bachelor's degree in Mechanical or Biomedical Engineering (or related field) Minimum 3 years of experience conducting root-cause failure investigations and implementing effective solutions -- ideally within medical devices or other regulated, high-reliability industries Hands-on experience working in complex manufacturing environments that include automation, detailed work instructions, and robust quality controls Proficient in interpreting engineering documentation such as design drawings, technical specifications, risk assessments, and verification/validation (V&V) reports Strong commitment to process improvement and proactive problem-solving Capable of managing multiple investigations simultaneously while prioritizing tasks Excellent written and verbal communication skills, particularly in a technical context Strong interpersonal skills with the ability to influence across teams and functions Driven, motivated, curious, and able to work both independently and as part of a team

Compensation

Kardium has listed the total cash compensation range (base salary + 5% RRSP contribution) that we expect to pay applicants for this role, as of the time of this posting. Pay offered will be determined based on numerous relevant business and candidate factors including, for example, education, qualifications, certifications, experience, skills, and business or organizational needs. For candidates with more or less experience than listed above, the pay range will be adjusted.

As a permanent employee, you will also participate in Kardium's stock option plan.

$80,000 - $105,000 (CAD Annually)

Your Benefits & Well-being

Total cash - the total cash we've listed for this position includes a base salary, plus a contribution to a Registered Retirement Savings plans (RRSP) to help support your financial goals.

Comprehensive medical & dental coverage - for all permanent employees - effective as of Day 1, with no waiting period.

Work-day flexibility - additionally, we provide 3 personal days per year.

Support - for you (and your dependents) overall well-being.

Career progression and learning support.

Professional membership support.

Family building - we provide top up for both maternity leave & adoptive leave. Employees can also enroll in benefit coverage for fertility drug treatment.

Life at Kardium

What makes us a great place to work?

1. Our Purpose

2. Our People

3. Our Culture

At Kardium, we embrace diversity of background, experience, and perspective and we're committed to inclusion and equity at every level. We encourage applications from all qualified candidates who represent the full diversity of all communities.

We collaborate with Employee Resource Groups (ERGs), as volunteer-led groups who share a common dimension of diversity and come together to provide support, education, and other opportunities across Kardium. Examples of our ERGs include Women ERG, Pride ERG, Race Ethnicity & Cultural Heritage (REACH) ERG, Truth & Reconciliation ERG, Persian Community ERG, Chinese ERG, Barangay Kardium (Filipino) ERG, Brazilian ERG and Irish ERG.

As part of your application, we encourage you to note if you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations). There will be an optional section in the application form where you can provide this information to the recruitment team.

And our employees think we are great too - check out Glassdoor to learn more!