Job Description

The Mayfield Dinner Theatre has a longstanding reputation as Canada's number one dinner theatre and offers Broadway hits and the most spectacular buffet in Edmonton!

Do you need a casual job that fits your life?

One or two of these evening shifts might help you make the best use of your time!

Join our Mayfield Dinner Theatre team as a Busser specifically for Wednesdays, Saturdays and Sunday evenings.

Basic Purpose:

To provide excellent service to customers by providing efficient table clearing and assisting Servers.

Responsibilities and Duties:

1. Meet and exceed customer and team member expectations by providing superior service and teamwork

2. Communicate effectively with guests, co-workers, and supervisors

3. Demonstrate teamwork by cooperating and assisting co-workers as needed

4. Handle difficult situations effectively

5. Meet superior food and beverage service etiquette standards

6. Clear dishes and silverware from all tables in assigned section

7. Contribute to customer satisfaction by attending to customer needs

8. Attend to all tables during intermission by providing table clearance, beverage refills, and other guest needs

9. Complete daily side duties as assigned

10. Adhere to hotel policies and procedures

11. Minimize waste and breakage to increase hotel profitability

12. Assist server with set up of all tables for assigned work area

13. Keep immediate supervisor promptly and fully informed of all problems or unusual matters of significance

14. Perform all duties and responsibilities in a timely and efficient manner in accordance with established company policies and procedures to achieve the overall objectives of this position

15. Maintain a favorable working relationship with all company employees to foster and promote a cooperative and harmonious working climate

16. Project a favourable image of SilverBirch Hotels & Resorts to the public at all times according to company standards

17. Consistently demonstrates SilverBirch Hotels & Resorts values - Engagement, Quality, Performance, Growth, and Integrity

Working Conditions:

Walking, standing, and carrying trays Push, pull and carry up to 30 lbs Evening and weekend shifts with flexibility required based on business needs

Experience, Training and Education (demonstrating requirements):

Must be able to work a variety of shifts, including evenings and weekends Previous customer service experience an asset 1 year experience in a Food & Beverage outlet required
Part Time hours: Wednesdays, Thursdays and Saturdays 5 pm - 11 pm

This job posting is for a position at a hotel that is owned and operated by an independent franchisee (SilverBirch Hotels & Resorts). The franchisee controls all aspects of the hotel's employment practices, including recruiting, hiring, salary, benefits and compensation decisions, and the collection and processing of the personal data that you provide on this website. If you accept this position, you will be employed by a franchisee and not by Hilton. You will not be eligible from compensation or benefits from Hilton. You will be eligible for compensation or benefits only as may be provided to you by the independent franchisee.

Job Types: Part-time, Casual

Pay: $15.99 per hour

Benefits:

Company events Discounted or free food Employee assistance program On-site gym On-site parking
Application question(s):

Have you ever been to the Mayfield Dinner Theatre? Are you available to Wednesday, Saturday and Sunday evening performances?
Experience:

Busser: 1 year (preferred)
Licence/Certification:

ProServe (preferred)
Work Location: In person