Job Description

If you take pride in being compassionate, honest, professional and safe, consider an exciting and rewarding career at Shannex. Our communities offer more than a place to work - they welcome and celebrate Great People who inspire meaningful connections while Leading the Way to Better Livinga,,.

We are searching for a Full-time Maatre D (Food and Beverage Supervisor) to join our Parkland Clayton Park team based in Halifax, Nova Scotia.

Meaningful Benefits

You will be surrounded by supportive and talented team members who make our communities great places to live, work and visit. As an established and respected organization in the healthcare sector, Shannex offers opportunities for growth, development and advancement. And at the end of every day, you will know you've made a measured difference in the lives of our residents. Additional benefits include:

• Typical Hours of work: 11-12 hour shifts, between 730am - 730 pm.
• Approximate hourly wage: $18.18
• Comprehensive health and dental benefits plan (eligible immediately upon hire) including an Employee and Family Assistance Program
• RRSP program (5% employer matching)
• Vacation accrual (begins immediately) and travel insurance
• Free onsite parking
• Employee discounts on select apparel, fitness, and retail partners through our Perks Program
• Access to continuing education and training through Shannex's Centre of Excellence
• Opportunities to be part of sector innovation and continuous improvement initiatives
• Recognition and Rewards for service excellence and safety
• Performs all other related duties as assigned.

About the Opportunity

• Responsible for assisting direction and management of multiple dining room services while meeting established customer service standards;
• Provides leadership in the coordination of dining room staff activities to ensure professional service delivery to residents on a daily basis and for special events;
• Provides leadership and supervises the provision of dining services respecting the resident's right to individualized services;
• Performing standard wait staff duties such as serving residents, washing in-house dining room linens, using dishwashers as needed ;
• Assists with food services for special functions ensuring organization, cost efficiency and appropriate staffing is maintained;
• Coordinates all meal/beverage charges and submits for proper billing;
• Communicates regularly with residents to ensure satisfaction with food service;
• Demonstrates an understanding of the importance of respecting resident's rights, including: respecting others, maintaining confidentiality, promoting independence, respecting privacy, respecting the right to refuse services and involvement;
• Communicates with the Harmony & Wellness Team if there is a noted change in the nutritional status of a resident (e.g. decrease in appetite);
• Provides on the floor orientation to new staff;

About You

In addition to placing high value on continuous improvement, collaboration and accountability, you bring:

• High School Diploma or completion of equivalent education;
• Food Handlers Course, Serve Safe and/or other recognized food safety education;
• You can demonstrate a resident-focused approach to service, using strong verbal and written communication skills in English and organizational skills;
• You have leadership skills, and are able to motivate staff members and build a cohesive team;
• Ability to motivate staff members and build a cohesive team;
• You can work flexible hours and shifts (including weekend and holidays) when required;
• Previous supervisory experience in the hospitality industry is considered an asset;

About Us

It all began in 1988 when our Founder, Joseph Shannon, purchased a single nursing home in his hometown of Sydney, Cape Breton. For more than three decades, Shannex has grown as a trusted provider of senior accommodations, services and care in Nova Scotia, New Brunswick, and Ontario. Our industry-leading services are inspired by residents and delivered by Parkland Retirement Living and Lifestyle Residences, Shannex Enhanced Care, Faubourg du Mascaret, Milestone Communities, and Care at Home team members who create an exceptional resident experience and a positive, fulfilling work environment where every voice matters.

If you're ready to join the Shannex team of Great People, apply today!

Great People is a core value at Shannex based on the belief that our team members are the spirit and foundation of the organization. Shannex believes equity, diversity, inclusion and belonging is about creating a culture that embraces the uniqueness of individuals, where every person is treated fairly and where racism and discrimination are not tolerated. At Shannex, every team member belongs.

All applications are kept in strict confidentiality.
Only those selected for an interview will be contacted.

Our company policy requires all employees be vaccinated against COVID-19