Job Description

Westwide Consultants is assisting a fast-growing healthcare clinic in Calgary in hiring a

Marketing & Operations Coordinator

to support daily operations, patient engagement, and the clinic's digital presence.

Key ResponsibilitiesMarketing & Digital

Support digital marketing activities across Google, Meta (Facebook/Instagram), and online directories. Manage the clinic's Google Business Profile and coordinate basic website updates with the web team. Encourage and track online reviews from satisfied patients. Create simple social media posts, announcements, and updates. Coordinate with external marketing partners and maintain follow-ups. Prepare weekly/monthly marketing performance summaries.

Operations & Administration

Assist the front desk team as needed (phone calls, check-in/out, scheduling). Ensure recall calls and follow-ups are completed daily and properly tracked. Monitor appointment flow and help reduce schedule gaps. Support smooth day-to-day operations between clinical and administrative teams.

Patient Experience

Support in-clinic promotions, patient campaigns, and seasonal initiatives. Communicate professionally with patients via phone, email, and social media.

Requirements

"Digital marketing knowledge is an asset

."(Google Ads, Meta Ads, SEO basics, online reviews). 1-3 years of experience in marketing, customer service, or clinic/hospitality operations is an asset. Strong communication skills; knowledge of additional languages is an asset. Comfortable with computers: Google Workspace/MS Office, social media tools, etc. Organized, reliable, and proactive with follow-ups. Friendly team player with a willingness to learn healthcare operations.

Compensation

Competitive, based on experience.
Please apply in confidence.

Job Types: Part-time, Permanent

Pay: From $16.00 per hour

Benefits:

Dental care On-site parking
Work Location: In person