Job Description

About the Opportunity Job Type: Permanent
Application Deadline: 18 March 2023

Title Marketing Data & KPI Assistant Manager
Department Data, Research and Insights Team / UK Marketing
Location Kingswood Fields, Surrey
Reports To Senior Insight Manager
Level 4

We\xe2\x80\x99re proud to have been helping our clients build better financial futures for over 50 years. How have we achieved this? By working together - and supporting each other - all over the world. So, join our Data, Research and Insights team and feel like you\xe2\x80\x99re part of something bigger.

About your team
The team provides a range of key roles for the UK Marketing function, such as helping measure marketing success (including the support of key performance indicators) and then working with the campaign teams to optimise future campaigns. The team analyses data and conducts research to better understand customers (B2C and B2B), market trends, and to benchmark performance against competitors.

About your role

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  Maintain a suite of regularly produced KPI\xe2\x80\x99s, reports and dashboards, for our stakeholders.
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  Manage the process of creating new reports/dashboards, from understanding stakeholder requirements through to delivery. Integrate new reports/dashboards into the regular reporting cycle as necessary.
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  Support the stakeholders by using your knowledge of managing data sets to enhance the KPI\xe2\x80\x99s and provide insight into what they are really telling us.
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  Develop strong working relationships with stakeholders (marketing and campaign teams) to gain a deep understanding of their activities, to better support them and deliver reporting and analysis aligned to the business priorities.
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  Develop strong working relationships with key data providers (in marketing and other teams) - ensuring data feeds are in place, automated and maintained plus understanding what each data component relates to and hence how it is relevant.
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  Creating visualisations which help bring data to life, and unearth underlying trends to inform stakeholders\xe2\x80\x99 decision making.
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  Support the campaign teams to better understand what the data outputs are telling them and provide useful and actionable insights on a timely basis.
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  Increase our understanding of our customer bases and segments by ensuring we have greater transparency on our customer base, their demographics, and behaviours.

About you
The right candidate will have a passion for data-driven insight, strong attention to detail, good time management skills, and an ability to look at problems and solve them using their data analysis skills.

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  Self-motivated, proactive approach with an analytical, inquiring mind and willingness to learn.
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  Ability to work on own initiative to achieve objectives and goals, requesting support when and where required.
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  Strong analytical skills and very numerate
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  Ability to analyse a request and produce innovative solutions
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  Good networking and communication skills
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  Delivers high productivity while working under pressure to meet deadlines
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  Excellent MS Excel, PowerPoint skills, and PowerBI - particularly with managing data and creating visualisations
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  Some experience/knowledge of tools used by FIL e.g. Adobe Analytics, Marketo

Feel rewarded
For starters, we\xe2\x80\x99ll offer you a comprehensive benefits package. We\xe2\x80\x99ll value your wellbeing and support your development. And we\xe2\x80\x99ll be as flexible as we can about where and when you work \xe2\x80\x93 finding a balance that works for all of us. It\xe2\x80\x99s all part of our commitment to making you feel motivated by the work you do and happy to be part of our team. For more about our work, our approach to dynamic working, and how you could build your future here, visit careers.fidelityinternational.com.

For more about our work, our approach to dynamic working and how you could build your future here, visit careers.fidelityinternational.com.

As an international financial services organisation, we are in scope of international regulations in the way that we carry out our work. This position is involved in work that is regulated by the FCA and/or the PRA and their Individual Conduct Rules (COCON) apply to it, along with any other regulation. We provide training on COCON and how it affects our employees. More information about COCON can be found in the Employment Handbook.