Marketing & Customer Experience Manager Job in Kawartha Lakes Honda

Marketing & Customer Experience Manager

Lindsay, ON, CA, Canada

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Job Description

Kawartha Lakes Honda has been recognized as one of Canada's top performing Honda dealerships for over seven years through the Driving Excellence program. We are looking for a Marketing & Customer Experience Manager to lead our marketing efforts while ensuring top-level customer satisfaction and process excellence.

What You'll Do

Plan and manage digital & traditional marketing campaigns Oversee website, social media, and advertising Monitor CSI scores, reviews, and customer feedback Improve sales & service workflows to meet Honda's Driving Excellence standards Track ROI, develop dashboards, and present results to leadership
What We're Looking For

Experience in marketing, customer service, or business operations Knowledge of digital marketing, CRM systems, and analytics tools Strong communication and problem-solving skills Customer-first mindset; ability to juggle multiple priorities Automotive or retail industry experience is an asset
Why Join Us

Work with a dealership ranked among Canada's best Family-owned, supportive, and collaborative culture Competitive salary plus performance-based bonuses Opportunity to shape both marketing direction and customer experience
Job Type: Full-time

Pay: $45,000.25-$65,078.71 per year

Benefits:

Dental care Life insurance
Work Location: In person