Job Description

The marketing leadership team at LodgeLink is seeking a driven and resourceful coordinator to support the administrative functions of the department. This may include tasks such as event planning, employee engagement using the company intranet, expense/invoice reporting, project coordination, marketing analytics reporting, and content creation to help drive engagement from various stakeholders.

This is an opportunity to work with multiple marketing leaders and peers and contribute to all aspects of marketing and communications in a diverse, dynamic, and growing team. This role is critical to the success and growth of our company.

The ideal candidate is self-motivated and resourceful, an excellent communicator with strong organizational skills and attention to detail, and thrives when learning and coordinating multiple projects.

Duties and Responsibilities:

Event Coordination

Assists with event planning, onsite activation, event feedback and reporting (employee town halls, appreciation events, community investment, etc)

Coordinates Lead smaller employee engagement events, invites, promotion, and onsite activation

Plans meetings and trade shows by identifying, assembling, and coordinating requirements, establishing contacts, developing schedules and assignments, and coordinating mailing lists

Administration

Coordinates the onboarding process for new LodgeLinkers (ie. new hire gifting)

Researches and sets up new vendors and manages vendor contact list

Manages marketing credit card expenses by compiling, coding, and submitting invoices for approval through Concur system

Organizes and maintains an inventory of company-branded promotional materials (swag) and holiday gifting

Conducts research and compiles results for the marketing team (ie. competitor research)

Organizes digital media asset library

Supports team with a variety of projects

Content Creation

Assist with the production and organization of content as required with support from the wider content marketing team. Projects may include the production of the external website and intranet updates, social media, customer emails, and presentations.

Act as project coordinator of content marketing collateral. Track and maintain project planner on a daily basis to ensure workflows are running smoothly.

Prepares and maintains content analytics reporting

Additional content planning and creation as required

Customer email: supports monthly customer email content creation

Graphic design: resizes graphics for multiple channels (ie. for use in advertising campaigns)

Presentations: helps create presentations used for sales and/or internal purposes

Creates and maintains educational videos to assist our customers including script development, demo, and voice over

Content creation as required for intranet, web, social, events, and other purposes

Website updates: writes content and makes edits to web pages on lodgelink.com

Intranet: writes content, makes edits, and develops new intranet pages. Assists with content promotion and reporting

Social media: supports content development including researching competitors and content ideas for all social media channels (LinkedIn, Instagram, etc) and manages social media in a backup capacity including publishing and reporting

Requirements

A relevant post-secondary education, preferably in Communications, Marketing, Public Relations, or similar experience

0-3 years\' experience

Proactive, resourceful individual that works independently and collaboratively to take projects from start to finish

Strong verbal and written communication skills. Understands positioning, key messages, and the communications planning process

Comfortable with technology and can pick up new platforms and systems quickly

Strong project management skills. An organized and detail-orientated multi-tasker

Thrives in a fast-paced and constantly evolving environment and focused on customer success

An entrepreneurial spirit and enthusiasm for building a company into a reputable brand

Assets

Experience in product marketing in a B2B software or technology company an asset

Being familiar with product launch strategy is an asset

Experience with a digital adoption platform an asset

Experience working with HubSpot and CMS systems

Experience developing graphics is an asset

LodgeLink, a Black Diamond Group Company, is a tech company headquartered in Calgary that delivers efficiency and cost control for complex workforce travel. We offer an end-to-end crew travel management solution, from accommodation to transportation. We are the fastest growing ecosystem of hotels and lodges in North America. Learn more:

LodgeLink is a caring company that applies innovative technology to transform workforce travel. We collaborate and share in a relentless pursuit to deliver superior customer experiences and help our customers get where they need to be. As a LodgeLink employee, you\'ll join an agile, inventive, and dependable team with a bold vision to be the ecosystem for workforce travel.

We are an Equal Opportunity Employer

Black Diamond Group Limited is committed to diversity, equal opportunity and ensuring that our employees can thrive in an inclusive environment. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, marital status, family status, veteran status, Indigenous status, national origin, age, disability, or any other legally protected factors. Accommodation for applicants with disabilities is available upon request during the recruitment process.

LodgeLink, a Black Diamond Group Company, is a tech company headquartered in Calgary that delivers efficiency and cost control for complex workforce travel. We offer an end-to-end crew travel management solution, from accommodation to transportation. We are the fastest growing ecosystem of hotels and lodges in North America. Learn more:

LodgeLink is a caring company that applies innovative technology to transform workforce travel. We collaborate and share in a relentless pursuit to deliver superior customer experiences and help our customers get where they need to be. As a LodgeLink employee, you\'ll join an agile, inventive, and dependable team with a bold vision to be the ecosystem for workforce travel.

We are an Equal Opportunity Employer

Black Diamond Group Limited is committed to diversity, equal opportunity and ensuring that our employees can thrive in an inclusive environment. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, marital status, family status, veteran status, Indigenous status, national origin, age, disability, or any other legally protected factors. Accommodation for applicants with disabilities is available upon request during the recruitment process.

Company: LodgeLink

Black Diamond Group