Job Description

JLL supports the Whole You, personally and professionally.



Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you've got deep experience in commercial real estate, skilled trades, and technology, or you're looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

What this job involves:

Join JLL's dynamic team as a Marketing Associate and play a pivotal role in driving success for our expanding multi-family portfolio, including the prestigious property at 44 Charles. This exciting opportunity combines strategic marketing with creative execution as we accelerate our national business expansion.



As Marketing Associate, you'll be at the center of comprehensive marketing, leasing, and Resident Experience initiatives that define JLL's competitive edge in the multi-family sector. This multifaceted role seamlessly blends strategic coordination with hands-on creative development, positioning you as the vital connection between cross-functional teams, external agencies, vendors, and key property stakeholders.



This is a fixed term contract position until January 2027 and requires being on-site at this location or one of JLL's other downtown offices.

What your day-to-day will look like:

Creative Production and Asset Management

Create marketing materials using Adobe Creative Suite and Canva templates (social posts, email content, blog materials, digital ads, print collateral)



Coordinate larger creative projects with JLL's internal design team for complex campaigns and deliverables



Manage creative timelines and deliverables, ensuring brand consistency and deadline adherence



Source and validate property/suite photography; maintain quarterly updates with floor plans and property metrics



Maintain project trackers with statuses and delivery dates for all marketing materials



Quality Assurance and Campaign Execution

Execute fast-paced creative requests with agency-level output and quality



Conduct weekly QA of live ads, listings, and landing pages across all platforms



Coordinate creative assets with agency partners for ad deployment across Meta, Google Ads, and ILS platforms



Monitor CRM data accuracy and verify proper campaign source tracking



Review and proof all marketing collateral for accuracy, consistency, and brand alignment



Market Intelligence and Coordination

Collect and report monthly competitor pricing and incentive data for market survey



Conduct ILS audits and oversee campaign rollouts supporting national expansion goals



Community Branding and Resident Experience Support

Ensure resident communications, welcome packages, and collateral reflect property branding.



Support resident retention programs, referral campaigns, and ambassador initiatives.



Performance Tracking and Reporting

Compile and track campaign KPIs (lead-to-tour, tour-to-lease, absorption and velocity)



Assist with variance and ROI analysis by gathering campaign spend and performance data



Prepare regular performance summaries for Senior Marketing Manager and Multi-Family Leadership



Cross-Functional and Client Support

Act as single point of contact for property team(s), supporting leasing, design, and signage requests



Support leasing by building and maintaining collateral that tells each property's unique story



Partner with Resident Experience Manager(s) and provide coaching on brand standards and consistency



Support Multi-Family leadership with meeting reports and client presentations



Provide branding toolkits and organize marketing documentation for continuity

Required Qualifications:

3+ years of relevant marketing experience within Property Management and in particular experience with Multi-Family portfolios



Proficient in Canva, and MS Office Suite, with working knowledge of Adobe Creative Suite (InDesign, Photoshop, etc)



Familiarity with Google Ads, Meta Business Manager, and CRM/marketing automation tools

Strong Team Player who is customer centric:

always puts the clients first and can translate strategic plans into actionable tasks

Excellent interpersonal skills:

Comfortable meeting with stakeholders to understand their business requirements and can subsequently translate these needs into action

Strong organizational skills:

Able to multi-task across various projects, stakeholders and vendors



Is highly autonomous and "scrappy"; strives to find creative solutions for sometimes undefined problems



Detail-oriented with proven ability to perform QA and ensure precision across deliverables



Excellent written and verbal communication skills; high attention to detail

Preferred Qualifications:

Bachelor's degree in Marketing or Communications



If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements below. We're interested in getting to know you and what you bring to the table!



Personalized benefits that support personal well-being and growth:



JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.



About JLL -



We're JLL--a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That's why we're committed to our purpose to shape the future of real estate for a better world. We're using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.



Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we're honored to be recognized with awards for our success by organizations both globally and locally.



Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we're headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.