Job Description

Job Title:

Marketing and Communications Specialist

Contract full-time position (35 hours per week)

Contract Start date

: August 25th, 2025;

Contract End date

: December 31st, 2025

Reports to

: Program Director

DEADLINE TO APPLY: Rolling deadline, until position filled

About ACSA Community Services:

Do you believe in a world where everyone has equal opportunities, where community support helps dreams come true? ACSA Community Services is your gateway to making this vision a reality. As a cornerstone of the community for over 50 years, ACSA has been dedicated to uplifting those in need.

We offer vital programs like youth empowerment initiatives, emergency food and housing services, and newcomer supports to help individuals and families thrive. We are diligent in supporting our neighbours in Scarborough, North York and York Region. By getting involved, you're not just giving aid; you're becoming a part of our mission to build a brighter, more equitable future.

Who we are looking for:

The role is responsible for managing the organization's digital presence, supporting outreach efforts, and assisting with key administrative and fundraising initiatives.

Refer to ACSA Community Services for more information about ACSA's work.

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About the role:

Plan, create, and schedule content across ACSA's social media platforms, ensuring alignment with brand and ACSA's Missions and Values.

Collect and curate engaging content, including community stories, testimonials, ACSA programs/services and event highlights. Monitor and analyze social media performance, providing insights and quarterly reports to track engagement, growth, and impact. Stay up to date with trends appropriate KPIs and SEOs and implementing best practices in digital marketing and social media engagement. Maintain and update the organization's Media Bank, ensuring high-quality images, videos, and promotional materials are well-organized and accessible for Agency Staff. Support staff with brand-related inquiries, ensuring consistency in the use of ACSA logos, templates, and branding materials. Assist with website updates, ensuring accurate and current information about programs, events, and services. Assist the fundraising consultant with social media promotion of fundraising campaigns and other digital communication-related fundraising projects. Draft, design, and schedule monthly stewardship emails to engage and retain existing donors and email subscribers.

About you:

Post-secondary education in Communications, Marketing, Public Relations, or a related field. 1-3 years of experience in social media management, digital marketing, or community outreach. Strong written and verbal communication skills, with the ability to craft compelling content. Proficiency in social media platforms, content scheduling tools, and analytics reporting. Experience with website management (Squarespace, Mailchimp or similar CMS). Graphic design skills (Canva, Adobe Creative Suite) are an asset. Ability to multitask and work collaboratively in a fast-paced environment. Passion for community work, nonprofit experience is an asset.

What we offer:

Salary: hourly rate of $27/hr

An amazing work culture full of great, caring people truly committed to changing lives!

Please apply via email (cover letter & resume in one attachment) to:

Attention: Laura Harper

Email

: hlaura@acsa.ca

(Please quote

Marketing and Communications Specialist

in the subject line of email)

No phone calls please.

ACSA is strongly committed to fostering diversity within our community. We welcome those who would contribute to the further diversification of our staff including, but not limited to, women, visible minorities, Aboriginal peoples, persons with disabilities, and/or persons of any sexual orientation, gender identity, and gender expression.

We thank all applicants for their interest in the position. However, only shortlisted applicants will be contacted for an interview.

If you are contacted by ACSA regarding a job opportunity and need accommodation throughout a hiring process, please contact Yamini de Costa at hr@acsa.ca.

This address is for accommodation inquiries ONLY. Job applications sent to it will not be considered.

Job Types: Full-time, Fixed term contract

Pay: $27.00 per hour

Expected hours: 35 per week

Schedule:

Monday to Friday
Education:

DCS / DEC (preferred)
Experience:

community services: 1 year (preferred) Social media management: 1 year (preferred)
Work Location: In person

Expected start date: 2025-08-25