Job Description

Realstar is a fully integrated management firm providing full range of investment and property management services. It is one of Canada\xe2\x80\x99s largest multi-residential asset managers on behalf of institutional and private investors. It manages over 25,000 rental apartments and 4,000 manufactured housing units with an asset value of more than $4.0bln. It operates coast-to-coast in 55 communities and eight provinces representing 95% of Canada\xe2\x80\x99s population. Realstar is headquartered in Toronto, and is part of Realstar Group which has approximately $6.3bln of multi-family, hospitality and other real estate assets under management, primarily in Canada and the UK. www.realstargroup.com

Marketing Administrator


Position Overview:
Reporting to Head of Marketing, the successful candidate will fill the full-time position of Marketing Administrator located at our Toronto, Ontario Head Office.


This role will have a heavy focus on RENTCafe. RENTCafe is part of the Yardi Marketing Suite and is a marketing and leasing software platform featuring websites (with a custom CMS), social media, event management, email & SMS communications, on-line leasing and a resident portal.


The primary responsibilities include:

• Assist in project management and implementation of website updates via its proprietary CMS/RENTCafe
• Ensure property information is accurate and up to date on the Corporate and Property websites
• Test new features such as interactive site maps, ILS syndication, resident events, resident communications (email, SMS), amenity rentals
• Assist site staff and residents with Resident Portal issues including online payments, maintenance requests, password resets, online leasing, etc.
• File management by property and suite for the CMS, File Management and Data Capture
• Update floor plan images as well as unit mapping for website (Yardi/RentCafe)
• Assist with blog content and \xe2\x80\x98how to\xe2\x80\x99 documents
• Update marketing collateral material using InDesign and Adobe Creative Services
• Organize and administer monthly property orders of new resident Welcome Packages
• Monitor resident satisfaction survey platform and pulling reports
• Assist with coordination of rental association events and promotions
  

Skills and Qualifications:

• University degree, preferably in Marketing, Public Relations, Communications, Journalism, or similar
• Fully bilingual an asset (French/English)
• 2-3 years of experience
• Strong attention to detail
• Exceptional customer service skills
• Excellent verbal and written communication skills required
• Strong project management and time management skills
• Good knowledge of Microsoft office programs including Word, Excel, Outlook and PPT
• An understanding of SEO, Google Analytics, YouTube
• Previous experience using a CMS (for example, WordPress)
• Previous experience using InDesign and the Adobe suite of products
• Experience in digital marketing is considered an asset
• Fluency in written and spoken French is considered an asset
  

To apply, please send your resume to greatcareers@realstar.ca and reference \xe2\x80\x98Marketing Administrator\xe2\x80\x99 in your subject line. We thank all those who apply, but only those selected for an interview will be contacted. Realstar is committed to reflecting the diverse communities we serve.



We thank all those who apply, but only those selected for an interview will be contacted.

Realstar is committed to reflecting the diverse communities we serve. We encourage applications from our diverse communities, including Indigenous Peoples, persons with disabilities, women, visible minorities, LGBTQ+ persons and those who are able to speak fluently in a language(s) other than English.


Realstar supports equal opportunity initiatives. Accommodation will be provided in all stages of the hiring process. Contact us for any accommodation requests, and we will work with you to meet your needs.