Job Description

Why Work at Ross Video? We have a great group of people working together to create and deliver cutting edge products that look amazing and are easy to use. We go all out so that our customers can have the best possible experience and achieve quality results. With a product focus, continual learning, results driven processes, and creative thinking, we constantly strive to improve our solutions and to deliver results. If you\'ve ever watched live television, news, sports, or entertainment, you\'ve seen our products in use. All of the major Hollywood award shows, most professional sports teams, and many of the largest broadcasters in the world use Ross Video technology. Get behind the scenes and learn about what it takes to make live events possible. If that resonates, and you\xe2\x80\x99re someone with integrity, commitment, and a strong drive to deliver great products, we\xe2\x80\x99d love to hear from you.

The Manufacturing Training Manager is responsible for making Ross a great learning environment for all manufacturing participants, production teams and support teams; by fostering an educational culture, which pushes the organization forward. The Training Manager stays up to date on the best practices related to Adult Education and brings added value to the organization by recommending creative and innovative ways to elevate the skills of all manufacturing employees.
As the Manufacturing Training Manager, you will manage the development, implementation and maintenance of the training program within Ross Video Manufacturing. Your team will be responsible for both hard and soft skills training and includes the development and administration of the training system.

Who you report to: Director, PCBA Process Development

What we offer:
Ross offers competitive salaries and comprehensive health plans, as well as several perks to help you perform at your best.
Some of these perks include flexible hours, generous paid time off, fitness/wellness allowance, employee share ownership program, professional development support and a ton of fun social activities and events!
Best of all, you will be part of the Ross Video team, and we\xe2\x80\x99ve got a pretty energizing environment here.

What the job is all about:

• Make sure there is full compliance and maintain knowledge of evolving legal frameworks and regulations, that address all safety aspects within the building relative to training, on and off the job.
• Ensure integration of Diversity, Equity & Inclusion (DEI) principles and values into all curriculum developed and delivered
• Run the development of a comprehensive training plan for all relevant processes/equipment within Manufacturing based on documentation and processes defined by the Manufacturing Process team.
• Keeping up to date with new training practices and technologies, ensure the continued development and optimisation of Ross Video\xe2\x80\x99s training program.
• Garnering regular feedback on training performance from both management and trainees to ensure customers are happy and their demands are being met.
• Respond to training requests, ensuring any requests are acted on promptly and effectively.
• Ensure classroom, hands on and online training courses are maintained for appropriate onboarding.
• Create and maintain a scheduled training plan for all employees to ensure optimised onboarding, training maintenance and implementation of new processes.
• Using the learning management system, administer content, testing and sign off processes to validate that training is complete and records are maintained.
• Working closely with the Manufacturing Process team and Production Management, ensure training plans are up to date and training schedules are communicated/coordinated.
• Mentor team members including Manufacturing Training Specialists and Manufacturing Trainers

Who you are:

• Post-Secondary Education or appropriate experience
• Experience in a leadership role
• Experience creating process and/or training documentation
• Experience providing in-person training
• Training certification is a solid asset (CPTM, CIT, CLDP. etc.)
• Experienced in technical manufacturing operations an asset
• Excellent knowledge of MS Word, Excel, PowerPoint, Outlook
• Able to work independently or as part of a team
• Able to manage a team of diverse individuals
• Self-starter, quick learner and able to work with minimum supervision in meeting schedules and project deadlines
• Organized and very detail orientated
• Excellent oral and written communication skills
• Capable of following procedures and working logically
• Able to work on multiple projects

Bonus points if you have the following:

• Solid aptitude for learning.
• Conscientious and willing to ask questions

#LI-PC1

Equity, Diversity & Inclusion
At Ross, we embrace diversity, and we want you to bring your authentic self to work. We are committed to building a team that includes a variety of backgrounds, perspectives, and skills. Inclusivity drives innovation and creativity, and that\xe2\x80\x99s something we\xe2\x80\x99re passionate about at Ross! We believe everyone should be able to enjoy a rewarding career at Ross, regardless of race, colour, religion, sexual orientation, gender, gender identity or expression, marital status, age, veteran status, physical or mental disability. If a disability means that you need any additional support during the recruitment process, please contact Talent Acquisition and we will make all reasonable efforts to accommodate your request.

Mandatory Covid-19 Vaccination Policy
At Ross, we put the health and safety of our employees and their families first. It is our responsibility to provide a safe work environment, and as such, we strongly encourage all employees globally to get vaccinated against Covid-19. As a global company, we understand that policies and legislations may vary from country to country. In certain jurisdictions, Ross has implemented a Mandatory Covid-19 Vaccine Policy for all employees and proof of vaccination may be required during the hiring process. If you have any questions or concerns regarding this policy, please reach out to the Talent Acquisition team.