Job Description

Manual QA Engineer

We're looking for a Manual QA Engineer to join our ERP & Experience Infra QA team and

help ensure high-quality, end-to-end experiences across our internal platforms and ERP

systems. You'll focus on manual testing of cross-system workflows involving web applications,

APIs, Kafka and ERP integrations.

What You'll Do (Key Responsibilities)

? Functional & regression testing: Plan and execute manual functional and regression

tests across web, API, and ERP workflows to validate acceptance criteria and core

business flows.

? Test design & planning: Turn requirements and acceptance criteria into concise test

plans, test cases, and test data for multi-system flows (e.g., order-to-cash, payments,

fulfillment, refunds, reporting).

? End-to-end test execution: Run E2E tests across environments, document results, and

log clear, reproducible defects in Jira, following them through to closure.

? Cross-platform E2E support: Partner with the E2E QA Lead on major initiatives,

validating key user journeys that span multiple services and systems.

? Exploratory testing: Perform focused exploratory testing on high-risk or ambiguous

areas to uncover edge cases and integration issues.

? Data validation: Verify data consistency across UI, APIs, and ERP records, using tools

like SQL or reports where appropriate.

? Collaboration & requirements quality: Work with engineers and product managers to

clarify requirements, refine acceptance criteria, and highlight test gaps or risks early.

? Test assets & process: Maintain regression suites and test documentation, and

contribute to improving QA standards and workflows for ERP-related projects.

? Automation collaboration: Identify strong candidates for automation and share

well-structured scenarios and data needs with automation engineers.

Who You Are (Qualifications)

? Experience: 5+ years as a Manual QA / Quality Engineer testing web applications,

Apache Kafka, APIs, and/or complex back-office or enterprise systems in an Agile

environment.

? Testing fundamentals: Experience designing test plans and test cases, maintaining

regression suites, and keeping strong traceability to requirements.

? Cross-system mindset: Comfortable testing integrated systems (e.g., ERP, CRM, order

management, payments, shipping) and understanding how data flows between them.

? Tools: Proficient with Jira or similar bug tracking tools and at least one test case

management tool (e.g., TestRail, Zephyr, Xray, or equivalent).

? Methodology: Solid understanding of SDLC and STLC, with hands-on experience in

Agile/Scrum teams.

? Architecture & modeling: Understanding of technology architecture and use case

diagrams to visualize end-to-end flows and derive test scenarios, plus basic

understanding of event-driven architectures and Kafka-based messaging flows.

? Analytical & detail-oriented: Able to break down complex flows into testable scenarios,

think through edge cases, and keep clear documentation.

? Communication: Strong written and verbal communication skills for explaining defects,

risks, and test findings to technical and non-technical partners.

? Ownership & collaboration: Self-directed, organized, and comfortable owning testing

for your features while collaborating across teams.

Desirable Skills (Nice to Have)

? NetSuite or ERP experience: Testing experience with NetSuite or other ERP systems

(e.g., SAP, Oracle, Microsoft Dynamics, Navision), especially across order management,

invoicing, payments, or fulfillment.

? Domain knowledge: Familiarity with payments/billing, inventory, shipping/logistics,

or other financial/operational flows.

? API and data validation: Experience testing APIs with tools like Postman and

validating data with SQL or reporting tools.

? Automation awareness: Understanding of modern UI/API automation concepts and

frameworks, and experience partnering with automation QAs or engineers.

? Performance & reliability awareness: Basic familiarity with performance, reliability, or

monitoring concepts and validating fixes for production issues.

Job Types: Full-time, Permanent, Fixed term contract
Contract length: 12 months

Pay: $25.00-$38.00 per hour

Experience:

A/B testing: 5 years (required) Software testing: 5 years (required) SAP ERP: 3 years (required) CRM software: 2 years (required)
Work Location: Remote