Fox Group (9,000+ employees globally) - a leading, fast growing retailor and partner of choice to operate several well-known retail banners in Israel, Europe, and Canada - is excited to announce that Mango retail stores are coming to Canada, and we couldn\xe2\x80\x99t be more excited!! Mango, founded in Barcelona Spain, is an internationally well-known fashion brand that designs, manufactures, and markets women\xe2\x80\x99s, men\xe2\x80\x99s and kid\xe2\x80\x99s clothing and accessories and has over 2220 stores worldwide. As part of the expansion plans in Canada, we are looking for experienced, energetic, passion-for- fashion Store Managers in the GTA. This position reports directly to the District Manager and together you will build the store team. As the Store Manager at your FAIRVIEW MALL location you must be an exceptional leader who can motive, inspire, and develop the store team to maximize sales and profits, create an exceptional work environment and ensure an extraordinary customer experience to each and every customer. JOB DESCRIPTION- STORE MANAGER The Store Manager (SM) is responsible for overseeing the financial success of the store; ensures positive customer experiences; demonstrates a strong ability to meet individual sales and metric goals; drives profitable top-line sales growth and coaches store associates to consistently provide customers with an exceptional shopping experience. The Store Manager understands key business drivers and adjusts the business accordingly. The Store Manager must also have experience in assessing, recruiting, and screening talent. SM COMPETENCIES AND SKILLS The Store Manager must demonstrate a set of competencies/skills that establish them as a leader within the store. These competencies outline a skill set that is required of a Store Manager to be successful in their role. Competencies include, but are not limited to: People: Optimizes talent by developing direct reports, building effective teams, and attracting and retaining top talent individuals. Influences people through effective communication and leading by example. Drives a vision and a purpose. Drives engagement and motivates people. The SM can influence people through persuasion, directing and delegation of tasks. Results: Stays focused on performance. The SM drives results and ensures accountability to those results. The SM is action oriented and resourceful. Thought: Shows that they understand the business through a strong customer focus, heightened business insight and financial acumen. The SM is capable of making complex decisions. When making complex decisions the SM plans, sets priorities, and uses a strong decision quality to act quickly. Self: Remains flexible and adaptable and can manage ambiguity. The SM is able to self- motivate, is tenacious and can manage stress. The SM is resilient and maintains composure in all situations. The Store Manager may perform other related duties as required by the Company, field leadership, and especially regarding serving the customer. JOB DESCRIPTION- STORE MANAGER KEY ROLES/RESPONSIBILITIES Store Managers are required to:
Provide and ensure legendary customer experiences consistently
Act as a role model for the management of the store team
Ensure implementation of company strategies
Establish Customer Satisfaction
Coach, Develop and maximize the success of all associates
Sets expectations and ensures accountability
Maximize sales potential by coaching associates\xe2\x80\x99 behaviors on the sales floor and in the back room
Recruit, hire and staff
Build a team that works well together based on the needs of the store
Optimize resources and try to minimize expenses e.g. optimization of the workforce, suppliers, etc.
Manage controllable expenses
Ensure training of the associate team
Create succession planning and retain top talent
Analyze business and create action plans
Communicate effectively with/to team
Direct/execute company policies/practices
Ensure the correct execution of administrative tasks
Direct merchandise flow
Continuously ensure the correct replenishment of the store
Ensure visual & merchandising standards and a positive in-store experience
To be familiar with the collection and maximize sales (initial order, entries, etc.)
To optimize selling space in order to obtain maximum profitability.
Know the profitability of furniture displays in the store in order to maximize sales.
Ensure compliance with merchandising and furniture display guidelines
Produce stylings, silhouettes, and combinations on a regular basis.
Control and manage stock (both in transit and in the stockroom) and inventories
Ensure compliance with the store image, maintenance, and window dressing standards
Maintain Mango Brand Policies and Procedures
Loss Prevention and Safety
Provide product feedback (his/hers and customers\xe2\x80\x99).
REQUIRED SKILLS/EXPERIENCE
Minimum of (3) three years of specialty, luxury goods or a comparable retail environment
Prior sales management experience
Demonstrated ability to achieve individual selling goals and metrics
Proven ability to drive sales results, able to analyze selling reports, identify business trends and react quickly to the needs of the business
Comfort in making decisions and mediating conflict within a team-environment
Ability to address complex issues and allocate time to execute multiple tasks and changing priorities
Exceptional interpersonal, communication and customer service skills
Ability to identify/assess top talent and train/develop/retain great people
Product awareness and commercial orientation
Customer and image-oriented
Proficient in windows-based software such as Excel, Word and Outlook
PHYSICAL CAPABILITIES
Ability to work a flex schedule (which includes nights, weekend and holiday availability)
Ability to bend, lift, open and move product and fixtures up to 50 lbs., as needed
Ability to climb step stools and ladders
Ability to stand/walk for long periods at a time
Possess manual dexterity and hand-eye coordination
Ability to travel to other store locations (if needed) and attend district meetings
This position involves constant moving, talking, hearing, reaching, grabbing and standing for long periods of time. May occasionally involve stooping, kneeling, crouching
Ability to work as part of a team
Ability to effectively communicate with customers, peers and management
Fox Group - Mango is an equal opportunity employer committed to diversity and inclusion and we encourage applications from all qualified candidates, including those with disabilities. We will accommodate applicants\xe2\x80\x99 needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require. Information received relating to accommodation will be addressed confidentially. We thank all applicants for your interest in this exciting opportunity, however, only qualified applicants will be contacted
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