Job Description

Manager, Home & Community SupportsThe Southern Alberta Community Living Association (SACLA) is looking to welcome a dynamic, collaborative and professionally driven individual who has a true desire to lead a team for the organization. The Manager of Home and Community Supports will be responsible and accountable for successful implementation, participation and coordination of required supports and services to the people SACLA serves.Managers are excellent communicators, with strong relationship-building skills and ability to establish and maintain effective working relationships with the people we serve, employees, and relevant stakeholders. Through leading and coaching, Managers will ensure the tools, frameworks, and training are in place to enable a high-performing, successful team that will ensure the continuation of SACLAs mission and vision.The Manager, Home & Community Supports, must evaluate and complete established priorities to meet and achieve deadlines, using appropriate resources. The successful candidate will bring a values-based approach, contributing significantly to a culture that is inclusive, supportive, and oriented to stakeholder engagement, performance, community impact, and innovation, while working and managing within a unionized environment.Although the position has a reporting structure, it is one that is very independent in terms of managing its daily hours, completing tasks and managing the full tasks and responsibilities. With minimal supervision, it can organize work independently, while reporting directly to the Director, Home & Community Supports. The Manager will collaborate with a variety of stakeholders including Team Leader II staff and front-line Community Support Workers (CSWs).Cultivating Relationships, Connecting Communities, Creating PossibilitiesKey Responsibilities

• Provide leadership and mentorship to support staff, ensuring alignment with SACLAs values, policies, and collective agreements.
• Oversee services to ensure individuals' social, physical, cultural, and emotional goals are met.
• Build and maintain strong relationships with individuals, employees, guardians, government funders, and other stakeholders.
• Develop and monitor behaviour support plans and service documentation.
• Coordinate case management, service intake, and planning activities.
• Ensure compliance with relevant legislation, accreditation standards, and organizational policies.
• Oversee employee performance management, professional development, and training. Facilitating mandatory training and assessments, comprehension and competencies of front-line staff.
• Review and manage budgets, funding renewals, and service proposals.
• Participate in reporting processes, including risk assessments, incident reports, and personal support plans.
• Provide frontline coverage and participate in emergency on-call responsibilities as required.

Core Competencies

• Strong leadership, coaching, and relationship-building skills

• Effective communication and public speaking abilities

• Crisis management and problem-solving skills

• Integrity, professionalism, and accountability
• Commitment to continuous improvement and innovation
• Ability to work independently while managing multiple priorities

Qualifications & Experience

• Post-secondary education in social work, human services, or a related field.
• Minimum 5 years case management experience in a related field, with at least 3 years in a supervisory role.
• Knowledge of disability services, community resources, and relevant legislation.
• Proficiency in Microsoft Office (Word, Excel) and HRIS system.
• Strong written communication and reporting skills.
• Move to conditions of employment and add 2 million liabilities
• Experience facilitating certification training in the Disability Sector

Working Conditions

• Combination of office, home, and community-based work.
• Some physical activity, including walking, standing, and occasional lifting (up to 45 lbs.) without assistance.
• Travel within the city limits of Lethbridge is required, with some travel outside of Lethbridge
• On-call responsibilities and occasional work outside standard hours.

Conditions of Employment

• Clear Criminal Record Check (including Vulnerable Sector).
• Completion of mandatory training (First Aid & CPR, Non-Violent Crisis Intervention, Positive Behaviour Supports, Abuse Prevention, Cultural Diversity Training, and Medication Administration).
• Relevant Health and Safety Training

• Class 5 Drivers Licence with access to a vehicle
• Ability to lift, transfer and provide personal care to males and females

Please apply in confidence to:Please note that the current incumbent will be retiring. To create a seamless transition, our expectation is to have the new Manager in place prior to their leaving.Also, please note that our preference is to have a suitable full-time candidate in place on as soon as possible. SACLA sincerely thanks all interested applicants, although only candidate(s) shortlisted will be contacted.