Job Description

:

.Your Future Is Looking Great!!

GREAT ENTERTAINMENT. GREAT PEOPLE. GREAT INVESTMENT. GREAT CANADIAN.

We are Canada\'s leading gaming and entertainment company with the largest and most diversified collection of gaming and hospitality destinations across the country. Our 25 properties in Ontario, British Columbia, Nova Scotia and New Brunswick offer slot machines, gaming tables, dining facilities, concert venues, racetracks and hotels.

Our company was started in 1982 as the Great Canadian Casino Company with two charity casinos on the grounds of Vancouver\'s Pacific National Exhibition. Since those humble beginnings, we remain steadfast in our commitment to provide exceptional entertainment experiences for our guests, rewarding opportunities for our team members, and meaningful support for the communities where we live and work.

Our Vision is to be the leading gaming, entertainment, and hospitality company in our chosen markets by providing superior entertainment value and exceptional experiences.

Our Mission is to provide outstanding experiences to our guests, rewarding opportunities for our team, and superior value to our shareholders.

Company Overview

One Toronto Gaming is a Partnership formed by Great Canadian Gaming Corporation (TSX:GC) ("Great Canadian") and Brookfield Business Partners L.P. (NYSE:BBU)(TSX:BBU.UN) ("Brookfield Business Partners") (together the \xe2\x80\x9ccorporate Partners\xe2\x80\x9d) to operate certain gaming facilities in the Greater Toronto Area (the "GTA Bundle").

The GTA Bundle is the largest award by the OLG as part of the modernization of its casino operations. In 2016, its three former facilities, OLG Slots at Woodbine, OLG Slots at Ajax Downs and Great Blue Heron Casino generated gross gaming revenue of over $1 billion. These facilities now have a combination of over 5,400 slot machines, 160 live table games and employ more than 2,800 team members.

The Partnership brings considerable gaming, urban redevelopment and hospitality expertise to the operations and is strategically repositioning the GTA Bundle. This development (subject to ongoing approvals) and modernization will include integrated property expansions that will enhance the gaming offerings to service the GTA market. It will also include leading world-class amenities consisting of state-of-the-art conference facilities, hotels, and premier entertainment venues.

Position Summary

Upon opening and under the general direction of the General Manager, this position is responsible for the overall management, implementation, leadership, and profitability of the Slot Operations Department, as well as the planning and directing of Slot Operations strategies. Above all else, management must lead by example to create Great Experiences and Memories for all guests and colleagues!

Key Responsibilities

People Manager & Leadership:

• Strong people management and communication skills, develops and cultivates working relationships with all stakeholders: guests, management, team members and regulators.
• Provides direction and guidance to team members in the installation, servicing and repair of slot machines, player tracking equipment and other related equipment or components.
• Manages the hiring, training, evaluating, promotion, and performance management of direct reports; and ensures they do the same.
• Monitors and analyzes team member productivity.
• Maintains a positive work environment.
• Plans and facilitates leadership team meetings to review performance, develop efficiencies and establish priorities.

Operations Management:

• Ensures that the department responds to all guest feedback and resolves issues that are escalated in a responsible and timely manner.
• Contributes to department and site strategic planning activities to increase revenue and reduce expenses, and ensures the department executes related initiatives.
• Reviews standard operating procedures and ensures slot department compliance.
• Reports irregularities and suspicious activities, prepares incident reports and conducts investigations as necessary.
• Ensures that all slot machines are functioning properly, are compliant with regulatory mandates and are available for play to our guests.
• Budget planning and expense management.
• Oversees slot part inventory management and repair activities, including budgeting, to ensure a sufficient supply of frequently used parts are on hand to support operations and reduce machine downtime.
• Ensures compliance with policy and procedure, legislation, health and safety and other statutory regulations and programs including the AGCO.

Guest Experience:

• Participates in strategic plan, manage and improve the guest experience.
• Ensures that the department responds to all guest feedback and resolves issues that are escalated in a responsible and timely manner.
• Coordinates performance with Guest Relations and Player Development in the implementation of strategies to ensure membership growth and retention.

Education and Qualification Requirements

• Proven leadership skills and the ability to train and develop team members.
• Experience in a senior management role is an asset.
• Post-Secondary education or suitable combination of education and experience.
• Proficiency in MS Office Applications with an emphasis on Excel.
• The ability to obtain registration as a Category 1 Gaming Assistant with AGCO
• Ability to obtain Ontario SmartServe Registration.

Work Environment Considerations

• Fast paced with multiple priorities, deadlines and deliverables, exposure to some conflict, and noise.
• This role requires a flexible schedule that adapts to the business needs of a 24-hour operation; will have non-traditional work hours including evening and weekend shifts.

Special Working Conditions

Our reputation is of paramount importance. As such, we will conduct our business in an ethical and professional manner. Every team member will be obliged to understand and follow all the policies outlined in our Corporate Ethics & Conduct Manual and will disclose any irregularities or wrongdoing in accordance with the Company\'s Whistleblower Policy. The Company is committed to sounds internal control policies and practices. Every team member will follow the internal control practices required of their position and department.

Compliance Requirements

• Every team member must comply with all requirements of the Corporate Ethics & Conduct Manual and with all other corporate policies communicated to the employee.
• Every team member will be familiarized with the business process documentation and internal control objectives related to their position, and how their job description aligns with specific internal control activities for which they are responsible.

Licensing and Certification Requirements

Permanent employment is dependent upon the authorization and continued approval of Provincial regulatory bodies. New team members will complete an application and will begin work after regulatory approval is granted. Existing team members will reapply as necessary, and continuing work will be dependent upon successful renewal.

For positions that require additional certification, the appropriate lever of certification must be maintained. The appropriate level of certification must be maintained.

Great Canadian Gaming