Job Description

We're looking for impact-oriented Manager, Sales & Marketing to join our Sales & Marketing team within our Winnipeg Office at 140 Otter Street.
As a Manager, Sales & Marketing, you will manage customer relationships and projects within their portfolio and execute the overall sales strategy to ensure customer and company goals are met. With oversight from their supervisor, is responsible for managing sales and marketing activities related to their portfolio of clients as well as prospective paper or paperless product lottery customers. In addition, the Manager, Sales & Marketing oversees the work and activities of their direct reports.
Who We Are
With a legacy spanning over a century, Pollard Banknote has become a world leader in instant ticket manufacturing and digital lottery solutions that enhance player engagement through cutting-edge technology. Our diverse and talented team brings ideas to life through creativity, innovation, and collaboration. From exciting lottery experiences to impactful partnerships, we're shaping the future of gaming and making a difference in millions of lives. Join us and help reimagine how the world plays.
What We Offer

• Competitive compensation
• Profit sharing program - every role plays a part in our success!
• Comprehensive Group Benefits
• Opportunities for professional development
• On-Site Cafeteria & Outdoor Patio
• On Site Gym
• A variety of committee-driven employee engagement activities
• Free Parking
• Hybrid Work Environment

What You'll Do

• Participate in establishing the sales strategy for assigned clients and works to ensure that threats to level of service or quality are identified and resolved or elevated.
• Support the strategic direction for sales/marketing activities; directly responsible to achieve sales growth, grow customer base and reach forecasted sales budget.
• Fosters a culture of going "above and beyond" for customers and maintain strong, positive relationships.
• Ensure a consistently high standard of work, delivering timely and effective problem resolution aligned with customer expectations and goals
• Provide leadership, development and motivation to a group of professional staff and build enduring relationships with management and staff in other areas of the company.
• Ensure contractual obligations are met by all departments and the customer.

Who You Are

• Strong relationship builder with a genuine interest in fostering trust and collaboration.
• Skilled problem solver who remains calm and composed under pressure, handling internal and external challenges with professionalism.
• Customer-focused, ensuring every client feels valued regardless of size or scope.
• Driven to improve client sales and make a positive impact through contributions to good causes.
• Persistent in finding solutions, seeing issues through to resolution that satisfies all parties.
• Strategic thinker with the ability to see the big picture without losing focus on what matters most.

What You'll Bring

• 3+ years' experience in a sales and marketing environment with a strong focus on account management.
• Post-secondary education in Business, Sales, Marketing, or a related field; an undergraduate degree required, with an MBA or other advanced degree considered an asset.
• Business-to-Business experience preferred over Business-to-Consumer.
• Experience leading or supervising others is an asset.
• Proficient in the full Microsoft Office Suite and Adobe Acrobat.
• Exceptional verbal and written communication skills, with highly developed presentation and public speaking abilities.
• Strong financial acumen, including experience with budgets, RFPs, and pricing.
• Skilled in contract negotiation and conflict resolution

Pollard Banknote Limited is an equal opportunity employer, committed to promoting and maintaining a diverse and inclusive workforce. Reasonable accommodations are available upon request.
Employment is contingent upon a satisfactory response from a Criminal Record Search.

Skills Required