Job Description

Job Summary

We are looking for a Manager, Quality Services to join our dynamic team of pharmaceutical consultants. Working alongside the senior importing management team, you will be responsible for managing a team of 4+ individuals, as well as maintaining your own client workload. Reporting to the VP Quality Services.

Quality Services requires strong project management and personnel skills and is responsible for the

following:

Importing Tasks:

Establishing importing project plans to capture all aspects of the scope of work Coaching team and customers on GMP and medical devices importation requirements Maintaining billable hours as per company targets Assisting with identifying, assessing, and resolving project issues and risks through corporate and/or importing corrective action process Assisting with project kick off, closeout and post-mortems Meeting efficiency and consultant optimization targets Serving as a technical resource Hosting Health Canada and client audits Reviewing and approving deviations, complaints, change controls and CAPA for importing clients Developing, reviewing and approving importing SOPs
Managerial Tasks:

Leading customer project fulfillment, as the primary customer contact Managing team schedules and workload Managing direct reports and project teams Performing annual performance reviews with employees Employee time off scheduling and approvals Ensuring projects stay on time and on budget Managing your team to ensure compliance with Q&C standards and practices Recommending and implementing improvements to the service delivery model Assisting with sales activities as required Participating in business planning, and internal ISO system management activities
Human Resources:

Working closely with Human Resources to attract and retain exceptional talent Assisting in the hiring process Participate on the Q&C's recruitment and interview team
Requirements

5 + years managerial experience in a pharmaceutical environment. Exposure or experience with consulting organizational structures or importing regulated products is an asset 7 + years experience in drug, natural health product and medical device importing quality systems, preferably with exposure to oversight of a distribution warehouse Excellent people management skills Technical writing experience Project management skills Post-secondary degree, in a scientific field Advanced MS Office skills (Word, Excel, PowerPoint, Visio, Access, Outlook)

Benefits

Learn about what makes our company unique at www.qualityandcompliance.com

Q&C welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process

Job Types: Full-time, Permanent

Pay: $100,000.00-$120,000.00 per year

Benefits:

Dental care Employee assistance program Extended health care Flexible schedule Life insurance On-site parking Paid time off Profit sharing RRSP match Vision care
Flexible language requirement:

French not required
Schedule:

8 hour shift Monday to Friday
Application question(s):

Are you good with commuting for work?
Education:

Bachelor's Degree (required)
Work Location: Hybrid remote in Mississauga, ON L5N 1W1