Job Description

Manager, Programs and Operations

Full-Time, Permanent

Winnipeg, MB

CNIB invites you to build a career as unique as you! We are currently searching for a Manager, Programs and Operations! Reporting to the Provincial Director, Saskatchewan and Manitoba, the Manager, Programs and Operations will lead and empower a team of staff and volunteers to deliver programs and services that change the lives of individuals who are blind or partially sighted. Specifically, the Manager, Programs and Operations, will be responsible for overseeing program development and targets and oversee operations in both Winnipeg and Brandon. This position is also responsible for developing and implementing programs for their region and nationally, adhering to established service standards while maximizing positive experiences and outcomes for participants.

Your impact at CNIB

• Create and lead an amazing team by recruiting, training, and engaging a team of program staff and volunteers who will deliver programs across Manitoba and nationally; working with the team to develop new programs and set program targets; and fostering an inclusive, empowered culture where every team member \xe2\x80\x93 staff and volunteer \xe2\x80\x93 feels their contributions towards our mission are equally valued and respected.
• Develop, deliver, and monitor best-in-class programs by working within national service delivery standards and program curricula, to plan, implement, and grow programs in Manitoba and nationally; and constantly seeking opportunities to improve service delivery metrics and participant outcomes, leveraging available evaluation data for your region.
• Engage and empower participants by championing CNIB\'s high standards of client and customer service, ensuring they are upheld within your program area; building strong, positive relationships with program participants, and seeking insight into their unique needs, goals and lived experiences; and proactively encouraging program participants to take advantage of other CNIB programs and services that may benefit them, offering them opportunities to expand their support network and deepen their community engagement.
• Provide day to day operational support for key areas within the organization such as SmartLife and Come to Work.

Requirements

Who you are:

• Progressive leadership skills with managing staff and volunteers.
• Excellent interpersonal, influencing and communication skills, with the ability to plan and deliver clear communications to a diverse audience.
• Effectively demonstrates understanding and championing of diversity and accessibility issues.
• Experience in delivering training workshops and devising and delivering presentations.
• Good relationship/team builder and networking skills with a variety of stakeholders
• Excellent analytical, problem definition and problem-solving skills.
• Proven time management, planning, coordinating and organization skills; proactive in initiating multiple projects on an ongoing basis.
• Professional attitude, results oriented, strategic and flexible.
• Proficient in MS Word, Excel, Outlook and PowerPoint.

We want to hear from you if you have:

• Post-secondary degree or diploma in a related field.
• 1-3 years of experience in program development and delivery within a charity/not-for-profit organization.
• 1-3 years of supervisory experience.
• Knowledge of adaptive technology an asset.
• Building maintenance experience is an asset.
• Knowledge and experience working in a not-for-profit or charity.
• Personal or professional experience relating to blindness and sight loss is considered an asset.
• Personal or professional experience working with assistive technology and/or accessible environments is considered an asset.

Work Environment

• Ability to work flexible hours as required.
• Ability to travel as required between locations and for work related activities/events.
• Fast paced evolving work environment

Benefits

Apply now!

CNIB is committed to creating and fostering an inclusive culture and welcomes applications from diverse candidates, including but not limited to the Black, Indigenous, and People of Colour (BIPOC) community, persons with disabilities, people who are blind or partially sighted, and those who identify as women, gender diverse, and/or 2SLGBTQ+. We strongly encourage applications from applicants with sight loss. Direct lived experience would be a definite asset. If at any stage you require accommodation, please let us know and we will work with you to support your accessibility needs. We\'re excited to review your application!

Please note: while we invite applications from all interested and qualified applicants, we are unable to follow-up with every applicant.

Closing date: April 7, 2023

About us

Life is a beautiful, wonderful, complex thing. Life with sight loss should be no different. At CNIB, we\'re on a mission to change what it means to be blind, and we\'re not slowing down. We think big, take risks, embrace change, and ask questions. We\'re inviting you to be part of the conversation.

Our diversity is our strength \xe2\x80\x93 we take pride in our inclusive workplace and are committed to recruiting and selecting in a fair, transparent, and accessible way. CNIB welcomes applications from those who have demonstrated a commitment to upholding the values of inclusion, diversity, equity and accessibility (IDEA) to join us in expanding our capacity for inclusion in the broadest sense. To this end, we strongly encourage applications from members of groups that have been historically disadvantaged and marginalized, including but not limited to Indigenous peoples, racialized persons, persons with disabilities, people who are blind or partially sighted, and those who identify as women and/or 2SLGBTQ+. We enthusiastically invite applications from applicants with sight loss. Direct lived experience is a definite asset. CNIB is committed to accommodating applicants with disabilities and will work with applicants requesting accommodations at any stage of the hiring process.

Our team\'s health and wellness are a priority, which is why we offer comprehensive benefits, competitive compensation, and flexible work schedules developed to help you stay healthy.

At CNIB, we are relentlessly passionate about what we do. We are in our second century of smashing societal barriers and stigmas through innovative programs and powerful advocacy. We are a collaborative, empowered team that drives achievement and equality. If that sounds like your cup of tea, let\'s talk.

CNIB Foundation