Job Description

Manager, Pension Communications

Why join us? OMERS is one of Canada\'s leading pension funds. We manage a diversified global portfolio of stocks and bonds as well as real estate, infrastructure and private equity investments. OMERS was established in 1962 to serve local government employees across Ontario. Today, we represent approximately 1,000 employers and about 500,000 members, retirees and survivors. OMERS continues on a path of steady growth: growth in assets under management and growth in membership, supported by a strong vision for a secure, sustainable and prosperous future. OMERS is committed to having a workforce that reflects the communities in which we live and work. We are an equal opportunity employer committed to a barrier-free recruitment and selection process.

The Manager, Pension Communications is responsible for the development of pension-related communications with OMERS members, employers and stakeholders, with a goal of improving trust and understanding in OMERS and enhancing pension plan literacy.

We are looking for a passionate, experienced and talented people leader who sees the big picture, but also has strong attention to detail. The ideal candidate will have extensive communications expertise with strong writing and editing skills, and preferably pension or financial sector experience.

As one of two Managers of the Pension Communications team, you will be responsible for overseeing both regular and ad hoc communications for OMERS members, employers and stakeholders on both print and digital platforms. You will also be responsible for developing and executing robust communications strategies, working with other business units in the Pension Services group and the Global Communications team.

Responsibilities:

Create and implement OMERS member, employer and stakeholder communications strategy, including the development and production of written and digital materials, ensuring all audiences receive timely, relevant and accurate information

Create and develop a targeted approach to communications that includes engaging members using a segmented approach across employment profiles, demographics and union/association affiliations to support and simplify the annual administration cycle

Curate all pension-related content on OMERS digital platforms and in print materials such as the OMERS Member Handbook

Maintain very high standards of quality and consistency in terms of writing, editing, graphic design and brand consistency

Oversee and write communications with a focus on plain language and message simplification

Use data and metrics to assess the effectiveness of communications to members, employers and stakeholders, and recommend strategies to increase the reach and impact of those communications

Work closely with other business units at OMERS that also have a role in communicating with members, employers and stakeholders, including the Member Experience, Employer Experience and Stakeholder Relations teams.

Build and maintain OMERS credibility and reputation with diverse groups of members and stakeholders.

To succeed in this role, you have:

A university degree or college diploma, preferably in Communications, Marketing or Journalism, together with a minimum of 7 years\xe2\x80\x99 experience and knowledge, ideally in the pension or financial services industry

Proven leadership experience with a minimum of 3 years of people management leading communications teams

Knowledge of the operating and political environment of the municipal sector and the broader public sector, employer associations and union groups

Strong strategic thinker and decision maker, able to build trust with team, encouraging team to act in the best interests of OMERS and achieve the highest standards

Superior written and verbal communications and presentation skills, and an ability to manage and develop those skills in others

Demonstrated literacy in pension/benefits, investments, finance and labour relations would be an asset

Superior customer service and interpersonal skills, including being able to work effectively with multiple teams across the organization to accomplish deliverables

Ability to prioritize and multi-task when meeting multiple deadlines.

Our story:

Founded in 1962, OMERS is one of Canada\xe2\x80\x99s largest defined benefit pension plans, with $127.4 billion in net assets as at June 30, 2023. OMERS is a jointly-sponsored pension plan, with more than 1,000 participating employers ranging from large cities to local agencies, and over half a million active, deferred and retired members. OMERS members include union and non-union employees of municipalities, school boards, local boards, transit systems, electrical utilities, emergency services and children\xe2\x80\x99s aid societies across Ontario. Contributions to the Plan are funded equally by members and employers. OMERS teams work in Toronto, London, New York, Amsterdam, Luxembourg, Singapore, Sydney and other major cities across North America and Europe \xe2\x80\x93 serving members and employers and originating and managing a diversified portfolio of high-quality investments in public markets, private equity, infrastructure and real estate.

OMERS is committed to having a workforce that reflects the communities in which we live and work. We are an equal opportunity employer committed to a barrier-free recruitment and selection process. At OMERS inclusion and diversity means belonging. How we create a sense of belonging is through our employees and our vast network of Employee Resource Groups. Whether you are passionate about gender, pride, or visible minorities, we have groups that are focused on making a difference in all of our lives.

Omers