Job Description

Role: Manager of Continuous Improvement

Location: Saskatoon, SK
Schedule: Full Time, Monday to Friday, 8:00 am - 4:30 pm



Crestline Coach is a long-established, family-oriented organization in Saskatoon, SK, that has grown to become North America's leading ambulance manufacturer and Canada's largest supplier of small to mid-size commercial buses for transit, paratransit, shuttle, and tour applications. With safety, innovation, and durability always at the forefront of our business, we now inspire today's industry standards. Crestline Coach has strong values that align with our culture, demonstrating a customer-centric focus, leadership, integrity, family spirit, and excellence in all we do.


We are looking for a Manager of Continuous Improvement to lead strategic initiatives that enhance operational excellence and drive a culture of continuous improvement across the organization. This role will focus on developing lean business systems, implementing problem-solving methodologies, and ensuring competency development at all levels of the company.


The ideal candidate will be a strategic leader with expertise in lean methodologies, project management, and employee development, dedicated to fostering a high-performance work environment.


KEY RESPONSIBILITIES


As the Manager of Continuous Improvement you will:




• Develop and implement an effective business system to achieve our key business metrics through serving the customer, raising competencies within Crestline and establishing a lean culture.
• Lead initiatives to embed a continuous improvement mindset throughout the company.
• Develop and refine lean processes to enhance efficiency, quality, and safety.
• Drive cross-functional collaboration to support operational excellence.

Deploy project management methodologies to ensure the successful implementation of product launches, process improvements, and other strategic initiatives.
• Oversee project timelines, resource allocation, and performance metrics to ensure sustainable growth.


Design and deliver training programs to build continuous improvement capabilities across the organization.

Mentor and support organizational team members in their professional growth.
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QUALIFICATIONS



As the Manager of Continuous Improvement you will bring:
Essential:
• Bachelor's degree in engineering, business, or a related field.
• 10+ years of management experience, with progressive growth in accountabilities.
• 5+ years of leadership experience in deploying and sustaining a lean culture.
• Strong expertise in problem-solving tools and methodologies.
• Proficient in project management methodologies and tools (certifications are a plus).
• Experience and knowledge of ISO 9001 (preferred).
• Proven ability to train, coach, and mentor teams.





Core Competencies & Skills:
• Leadership & Influence - Ability to inspire and drive change.
• Analytical Thinking & Problem-Solving - Expertise in lean principles and process improvements.
• Training & Development - Passion for coaching and upskilling employees.
• Collaboration & Teamwork - Works well across departments and functions.
• Strong Organizational & Time Management Skills - Ability to manage multiple projects effectively.

Customer Focused Mindset - Ensures continuous improvement initiatives align with business needs.
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WHY CHOOSE CRESTLINE COACH?



Crestline Coach takes pride in a strong company culture that embodies excellence, integrity, trust and innovation. To foster a strong culture, we believe in a progressive, dynamic and solution-based environment and want to prosper amongst the best and brightest in the country. Benefits of working with Crestline Coach include:


• A competitive salary with bonus earning potential including a recruitment referral bonus.
• Health benefits including dental, extended health care, long and short-term disability coverage, accident and serious illness insurance, life insurance, and a health spending account.
• A group registered retirement savings plan that has a 4% matching, occupational vision care, employee, and family assistance programs along with a virtual walk-in clinic that provides unlimited healthcare for you and your family.
• Milestone and service awards at five-year increments.
• Access to CUBBI, a discounted food delivery service of fresh meals from local kitchens, and Sutton Smart Perks Discounts for services and discounts from local businesses.
• Career path and career longevity support by approved professional development opportunities and cost reimbursement, including association memberships.