Job Description

Position: Manager, Nutrition and Food Services, Credit Valley Hospital (CVH)

Status: Permanent Full-Time

Department: Patient Support Services

Posted Date: May 16th, 2023 - May 30th, 2023, 11:59 PM EST.

Salary Band: $96,200 \xe2\x80\x93 $144,300 (salary band placement commensurate with experience)

A New Kind of Health Care for a Healthier Community. That\xe2\x80\x99s our mission at Trillium Health Partners (THP), one of the largest community-based acute care facilities in Canada. Comprised of the Credit Valley Hospital, the Mississauga Hospital and the Queensway Health Centre, along with several satellite locations, THP serves the growing and diverse populations of Mississauga, West Toronto and surrounding communities, and is a teaching hospital affiliated with the University of Toronto.

If you are passionate about your career, motivated to improve the health of the community, committed to excellence, quality and patient safety, consider joining our Better Together team!

:

• Reporting directly to the Director of Patient Support Services, the Manager, Nutrition and Food Services is a member of Trillium Health Partners\xe2\x80\x99 Patient Support Services leadership team
• The Manager, Nutrition and Food Services provides leadership, program planning and quality food services to the patients at the Credit Valley Hospital location
• Seeking a dynamic leader who has a demonstrated history of achieving results, leading change initiatives, and who is able to think critically and strategically in a fast-paced environment
• Demonstrates our values of compassion, excellence, and courage when leading the delivery of an exceptional patient experience
• Ensures that the Nutrition and Food Services department operates within defined resources to provide high-quality, appetizing food of optimal nutritional quality to patients

Key Qualifications:

• Undergraduate degree in Human Nutrition & Dietetics program at a university accredited by the Partnership for Dietetic Education and Practice
• Completion of a dietetic internship program preferred
• Registration with the College of Dietitians of Ontario preferred
• Membership with Dietitians of Canada OR graduate of a nutrition-related degree
• Membership in the Canadian Society of Nutrition Management (CSNM)
• Minimum of five years\xe2\x80\x99 experience in a similar role in a large, acute care hospital setting
• Advanced ability in food service and diet office administration
• Knowledge of clinical therapeutic diets and menu planning
• Proficiency in computer skills, particularly Microsoft Office and Computrition Hospitality Suite (Nutrition & Food Services software)
• Knowledgeable about the latest trends in patient food services
• Knowledge of food service operations in an outsourced/cook-chill/cold food plating /retherm operation
• Knowledge of incorporating cultural foods into diverse patient menu offerings
• Demonstrated ability to lead, motivate and develop direct reports and frontline staff during times of change and shifting priorities
• Excellent verbal, written and interpersonal communication skills
• Excellent planning, organization, and time management skills including project management skills
• Demonstrated ability to think strategically / conceptually
• Excellent critical thinking, decision-making, problem solving, and conflict resolution skills
• Proven excellence in fiscal management of department budgets, contracts and project costs
• Strong track record in establishing and maintaining effective working relationships with internal and external stakeholders

Position Summary:

• Oversees CVH in-patient food production, portioning, assembly and meal service, including for an Eating Disorders program with a separate menu and food system.
• Oversees CVH Clinical Nutrition Services, providing guidance and direction to Clinical Supervisor for Dietitians regarding operational, staffing, and financial challenges
• Overseas diet office operations in conjunction with the Diet office Supervisor including diet technicians, spoken menu and diet clerks
• Directs Food Services Team Leaders, Diet Office Supervisor, and departmental staff regarding service, product, and operational issues
• Determines departmental goals and objectives in keeping with organizational and departmental philosophy
• Directs department activities and maintains the highest quality of food and diet office service standards
• Participates in evaluating food products and developing menus
• Creates an environment which empowers individuals to take ownership and responsibility of their actions and nurtures high morale
• Develops and manages collaborative relationships with peers and associates in other organizations
• Evaluates performance of direct reports, documenting concerns and progress and conducting applicable rounding
• Manages all phases of operational planning and expenditures, inventory management, procurement and budgeting, costing and financial reporting
• Prepares requests for capital equipment as required
• Coordinates service with those of other hospital departments
• Attends interdepartmental meetings
• Training and orientation of dietetic interns and students in culinary management or Nutrition & Food Services management may be required
• Leads the ongoing planning, development, and quality improvements for the food services and clinical nutrition programs
• Maintains compliance with Public Health standards, ensuring that food safety and sanitation is a priority in all department activities
• Ensures that ongoing Accreditation Canada standards, Required Operational Practices (ROPs) are met

Internal candidates who believe they possess the necessary qualifications and experience for this position and who have been in their current position for at least six (6) months are encouraged to apply.

To pursue this career opportunity, please visit our website:

Notes to applicants:

If you do not see yourself fully reflected in every job requirement listed on this posting, we still encourage you to reach out and apply. Research has shown candidates from underrepresented groups often only apply when they feel 100% qualified. We encourage applicants who are members of groups that have been marginalized on any grounds enumerated under the Ontario Human Rights Code to consider this opportunity.

Trillium Health Partners is an equal opportunity employer committed to fostering a healthy, safe and respectful environment for healing, based on our values compassion, excellence and courage. To be Better Together, we commit to fostering a respectful workplace culture that promotes a safe and supportive environment for everyone who provides care, supports caregiving, receives care or visits the hospital.

In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, Trillium Health Partners will provide accommodations throughout the recruitment and selection process to applicants with disabilities as required.

Applicants must be eligible to work in Canada. We would like to thank all applicants for their interest in this position, however, only those selected for an interview will be contacted. Trillium Health Partners is recognized under the French Language Services Act.

As a condition of employment, we require all staff to be fully vaccinated for COVID19, in addition to other vaccinations required by the Public Hospitals Act.

Trillium Health Partners