Job Description

Ride the next mile with us!
Key Responsibilities
Team LeadershipLead, manage, and mentor a team of cybersecurity analysts and engineers focused on operational security. Set objectives, manage performance, and support career growth within the team. Foster a culture of accountability, collaboration, and continuous improvement.

Operational Cloud & Platform SecurityOwn the security of Intelcom's operational cloud environments (AWS, Azure, Kubernetes), ensuring workloads, applications, and infrastructure are designed and maintained securely. Oversee vulnerability management, configuration hardening, and automated compliance for cloud-native and containerized platforms.

Security Operations & Incident ResponseLead the operational cybersecurity team responsible for monitoring, detecting, and responding to security incidents in logistics technology environments. Develop and maintain incident response playbooks for cloud, application, and OT/IoT scenarios. Ensure timely investigation, containment, and remediation of threats, with clear reporting to the CISO.

Threat Detection & MonitoringOversee security monitoring across operational systems, applications, and networks, leveraging SIEM, SOAR, and EDR/XDR platforms. Drive proactive threat hunting and continuous improvement of detection rules and capabilities.

DevSecOps & Application SecurityPartner with software development and DevOps teams to embed security into CI/CD pipelines and operational deployments. Oversee code scanning, container security, and deployment hardening practices. Provide guidance on secure design and architecture for operational applications.

OT/IoT & Station SecurityEnsure security controls are implemented and monitored across remote branch stations, including OT/IoT assets and supporting IT infrastructure. Collaborate with operations teams to mitigate risks in logistics technology environments.

Collaboration & LeadershipWork closely with infrastructure, DevOps, and business operations to align security with delivery and operational requirements. Provide security expertise to project teams, ensuring operational initiatives meet security standards.

KPI Management & ReportingDefine, track, and manage key performance indicators (KPIs) for operational security. Provide regular reporting on the overall operational security posture to the CISO and senior IT leadership, with clear recommendations for improvement.

QualificationsBachelor's degree in Information Security, Computer Science, Computer Engineering, or a related field (or equivalent practical experience). 10+ years of experience in cybersecurity, with at least 3+ years in a leadership role focused on security operations, cloud, or OT/IoT security. Strong expertise in cloud security (AWS, Azure) and containerized environments (Kubernetes, Docker). Familiarity with secure development and DevSecOps practices (CI/CD, code scanning, container hardening). Experience leading incident detection and response across complex operational environments. Knowledge of OT/IoT security principles and securing distributed/remote sites. Proven ability to design and manage security monitoring, detection, and response capabilities in operational environments. Demonstrated experience managing KPIs, metrics, and reporting on security posture to senior leadership. Track record of managing and mentoring teams, including setting objectives, performance management, and professional development. Strong collaboration and communication skills, with the ability to influence across technical and business stakeholders.

Nice-to-HavesExperience in logistics or operational technology (OT) environments. Exposure to compliance frameworks and standards relevant to operations (e.g., NIST CSF, ISO 27001, MITRE ATT&CK for ICS). Certifications such as CISSP, CISM, CCSP, or Kubernetes Security Specialist. Experience building or scaling a security program in a fast-growing, global organization.

Intelcom is a leading last-mile carrier in the e-commerce sector. Our teams across Canada as well as our network of independent contractors contribute to Intelcom's daily operations.
Our goal is simple: in a constantly evolving business sector, we don't just follow, we get ahead. In addition to standing out through innovative services and delivery methods, Intelcom is also undergoing a technological transformation where the integration of customer experience and logistics technologies are at the heart of its evolution.
At Intelcom, we know experience comes in many forms and are committed to building a culture where difference is valued. We are always looking for talented and diverse individuals to join our teams. With over 60 delivery centers across Canada, we may have the right opportunity for you.