Company Description
WHO ARE WE?
We\'ve been serving Canadian clients for over 75 years. The companies that began independently and now form Dexterra Group have an outstanding record of supporting the infrastructure and built assets that play a vital role in our society and helping our clients achieve higher performance and productivity. Powered by passionate people, we bring the right teams with the right skills together \xe2\x80\x93 offering both experience and regional expertise so companies can operate their day to day, confidently and successfully.


WHAT\xe2\x80\x99S THE JOB?
Based in a world class Horizon North camp facility, the regular shift for this position is 14 days on and 7 days off, with 12-hour workdays. Transportation is provided to site from predetermined travel hubs. The Manager, Janitorial Operations, provides daily field support to our cleaning teams. Support provided includes training, working with clients, inspections of team\'s performance and compliance within our usual high standards, assistance with troubleshooting customer requests/complaints, and coordinating site visits of accounts. This position is safety sensitive and requires drug, alcohol, and fit to work testing as a condition of employment. Your work will include:

• Provide leadership, mentorship, and development to all Janitorial employees.
• Ensure Horizon North standards pertaining to labor costs, quality, consistency, cleanliness, and safe work practices are maintained and upheld daily.
• Determine staffing requirement based on project requirements and organize staff change and rotation.
• Liaise with and obtain feedback from clients daily.
• Strengthen and develop operational processes to enhance operational efficiency.
• Support logistics, resources, staffing, quality assurance, and training.
• Support the implementation of operational improvements in the areas of safety, quality, customer service, finance, and employee performance.
• Implement company programs and manage operations of the project in a manner consistent with federal, provincial, local laws and regulations, and Horizon North policies.
• Monitor project revenue, expense management, and project profitability.
• Purchase supplies, and arrange for outside services, e.g. deliveries, laundry, maintenance, trash collection.
• Meet with clients, identify new service opportunities to increase revenue.

WHAT\xe2\x80\x99S IN IT FOR YOU?

• Enjoy excellent work-life balance with a 14 days on/7 days off rotation.
• Extended health and dental benefits.
• Travel time is paid.
• Whereas other companies are downsizing, we are growing!
• Be #1 on day 1 by joining an industry leader.

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Qualifications
WHO ARE WE LOOKING FOR?

• Completion of post-secondary education in Hospitality or Business Administration
• A minimum of 3 years Sales/Customer Service
• A minimum of 6 years\xe2\x80\x99 experience in Hospitality or commercial cleaning
• A minimum of 6 years supervisory experience
• Proficient with MS Office Suite and Property Management Software
• Expert knowledge of the principles and practices within the hospitality profession
• Experiential knowledge of people management and conflict resolution
• Successful candidate MUST obtain a 80% make or higher on the mandatory WHMIS test (Workplace Hazardous Materials Information System)

Additional Information
Dexterra Group is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veterans\xe2\x80\x99 status, Indigenous status, or any other legally protected factors. Disability-related accommodations during the hiring selection process are available upon request.