Job Description

At Capilano University, students are our focus. Employees play an essential role in creating an exceptional learning experience for students and a thriving campus community. Together, we are a high-performing team of individuals who make Capilano University one of the leading teaching universities in British Columbia and one of BC\'s Top Employers. Grounded by our sense of purpose, we offer a meaningful, friendly and dynamic work environment.

Do you share our purpose and passion?
What you\'ll do

With general guidance from the Director, Facilities Services, the Manager, Facilities Operations is independently responsible for the planning, scheduling and delivery of day-to-day operations and maintenance of the campus facilities. The successful incumbent will foster strong collaborative relationships with a variety of internal and external stakeholders and continually monitor for process improvements.

Heavily centered on customer service, this position is responsible to ensure the university\'s buildings and grounds are well maintained, are safe and comfortable places to learn and work, and provide an appealing first impressions.

Reporting directly to this position are a multi-disciplinary team including Foremen, Maintenance Workers, Groundskeepers, Facilities Workers, and Facilities Triage.

Campus and Facilities Operations

• Provide leadership and direction to the Facilities Services team to ensure effective and efficient operations and maintenance of the buildings and well-maintained campus grounds.
• Ensure services provided are appropriate, integrated, and of high quality.
• Identify and implement strategies to reduce overall ongoing operating costs without impacting quality of service.
• Routinely conducts building inspections to check on quality of workmanship, materials, and equipment including review to adherence to Occupational Health & Safety requirements; monitor ongoing maintenance activity to ensure service requests are appropriately executed and expected outcomes are achieved.
• Develop and administer a range of facilities services contracts (i.e. janitorial, confidential waste) ensuring service standards are based on industry standards, have measurable guidelines, are within budgetary resources and that the quality and performance standards are met.
• Review service contracts for operational efficiencies and opportunities for improvement including potential cost savings.
• Provide immediate and effective responses to major building system failures, life safety events, damage to property, or other unsafe building and grounds conditions that may occur periodically.
• Plan and develop protocols, and complete regular reviews with a focus on ensuring that risks are mitigated and that campuses remain open and operational as scheduled with no disruption.
• Communicate with local authorities (e.g. District of North Vancouver Utilities, Engineering and Fire Departments) on compliance issues and matters concerning facilities and systems that connect with District facilities and systems (e.g. water mains).

People Management

• Manage and provide leadership to staff by coaching, guiding, and modeling key behaviors/strategies, encouraging dialogue and providing guidance and advice to facilitate resolutions to work issues. Mentor team members to define shared and individual goals, meet target dates and ensure alignment of team goals.
• Develop a team structure that fosters an approach of collaboration and collective problem solving to assure the best possible customer service outcomes and models.
• In consultation with Human Resources, administer the collective agreement in relation to staff, including hiring, discipline as applicable, authorizing overtime, leaves, and other similar requests and representing management, where required, in the grievance process.
• Attract and retain staff by developing and implementing recruitment and selection strategies, providing training to staff, and ensuring a stimulating work environment. Monitor and assess performance and employ engagement strategies such as coaching and mentoring as appropriate to enhance performance.

Administration

• Develop and implement strategic and operational plans and budgets, in consultation with the Director, Facilities for areas of responsibility and participate in the preparation of the Department\'s strategic and operational plan including providing input to energy conservation and capital renewal plans identifying required system and equipment upgrades.
• Participate in developing, establishing, and administering departmental policies and procedures.
• Represent the Department and/or the University on various committees on behalf of the Director (i.e. Joint Occupational Health & Safety Committee).
• Maintain currency in areas of responsibility by monitoring relevant publications, attending seminars and training sessions, maintaining professional certification, participating in conferences and professional organizations.
• Assume the duties of other management positions in the Facilities Services department as and when required.

What you\'ll bring

• Completion of a Bachelor\'s Degree in Public Administration, Business Management, Engineering, Facilities Management, or equivalent.
• Five or more years of recent progressive experience in facilities management including the direction of trades and/or construction personnel.
• Completion of a facilities management certificate or equivalent (APPA, BOMA, IFMA, LEED) desirable.

For more information

For more information please see the complete
Benefits

At Capilano University, we understand that there is more to life than work. That is why we offer comprehensive benefits and support to help you and your family live a balanced life. Take a to see what it is like to work at Capilano University.

Posting Detail Information

Days and Hours of Work

Our standard work week is Monday to Friday. This position may include working evenings and weekends based on departmental needs. Hours of work are as per departmental schedule.
Bridge Period (if applicable)
Pay Group 11
Salary

This position has a salary range of $89,455 (minimum) to $119,273 (midpoint) to $131,201 (maximum) per annum. Employment offers will typically be made between the minimum and midpoint of the range and are determined by knowledge, experience and internal equity.
Union N/A
Job Open Date 02/23/2024
Job Close Date 03/10/2024
Open Until Filled No
Quick Link for Posting

Supplemental Questions

Required fields are indicated with an asterisk (*). * * Are you currently located in Vancouver, BC, Canada, and are eligible for work?

• Yes
• No
• * Do you have five or more years of recent related experience progressively more complex in Facilities Management, including the direction of trades and/or construction personnel?

• Yes
• No
• * Do you have a completed Bachelor\'s Degree in Public Administration, Business Management, Engineering, Facilities Management, or equivalent in education or experience?

• Yes
• No
• * Please describe in detail how your background and experience would be applicable for this position in a College/University setting

(Open Ended Question)

Applicant Documents

Required Documents * Resume

• Cover Letter

Optional Documents * Transcripts

• Letter of Recommendation
• LinkedIn Profile Link
• Proof of Education

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