Job Description

Manager, Health Care Services
Competition Number 23 05 01
Employment Type Permanent
Position Status Management
Location St. John\'s, NL
Closing Date March 7, 2023
Salary Scale $71,550 - $93,016 (634 Hay Points) About us
At WorkplaceNL, we work with workers, employers, stakeholders, and our community partners to provide occupational health and safety education and help prevent workplace injury and illness in Newfoundland and Labrador. We also provide compensation and support to injured workers and their employers during recovery, rehabilitation, and safe return to work. The opportunity
We are currently looking for an experienced Manager, Health Care Services to work as a critical team member in the Health Care Services Department. You will be responsible for the effective and efficient management of all internal services provided by the Health Care Services Department and services provided by external service providers where Memorandums of Agreement are established. The Manager, Health Care Services, is responsible for all administrative functions required in the day-to-day departmental operations and the promotion of client service to internal and external clients. More about the role
Some key responsibilities of the Manager, Health Care Services include:

• Ensures the effective coordination of medical services to injured workers through special clinic and program arrangements, ensuring they are timely and responsive to clients needs.
• Ensures services are delivered in a cost-efficient manner by monitoring and analyzing existing programs and services (e.g., special clinics, PFI assessments, interdisciplinary assessment program, etc.). Analyzes trends in health care costs and utilization and recommends changes and enhancements where appropriate. Identifies and implements health care cost containment strategies that focus on the provision of quality health care services that are outcome-focused and cost effective.
• Accountable for ensuring timely review of case management issues by professional Health Care Services staff and has autonomy in developing new procedures to ensure expedient response times.
• Ensures necessary coordination related to all MOA\'s and responds to inquiries related to issues that fall within the terms of the MOA\'s.
• Leads and co-lead projects and initiatives that enhance the provision of quality health care services to injured workers.
• Participates in and coordinates the review and develop of policies, procedures, and programs.
• Evaluates processes in collaboration with other departments and stakeholders to increase efficiency and the provision of quality health care to injured workers.

Ideal Qualifications

• University degree complemented by a minimum of five years\' experience and responsibility in a worker\'s compensation setting.
• Experience and demonstrated ability in effectively managing people and projects.
• Understanding of the delivery of health care services in the province.
• Strong organizational, communication, and leadership skills, along with the ability to work well within a team environment.

Why work with us
We offer a comprehensive rewards package that includes competitive compensation, group health, dental and vision benefits, as well as a generous paid leave program and enrollment in the Public Service Pension Plan. Our team members can also take advantage of flexible work arrangements, opportunities for training, growth and career advancement in a safe and welcoming environment. Successful applicants must be eligible to work in Canada. This position is located in our St. John\'s office, and while employees can apply to participate in a hybrid remote-work program, they must be available to work on-site each week. To Apply
Please send your resume and cover letter in one document in PDF format only to job.applications@workplacenl.ca, quoting the title and competition number in the subject line of your email. We thank all candidates for their interest; however, only those selected for further consideration will be contacted. For more information, please visit www.workplacenl.ca