Job Description

WHAT IS THE OPPORTUNITY?

As the Manager, FSS Onboarding within Operations Process Engineering (OPE), you will be responsible for leading and implementing onboarding initiatives related to new or existing products and processes that impact Finance Shared Services (FSS). The incumbent will partner with Finance, Business and Operations to understand the requirements and design/ re-engineer optimal processes, collaborate with TEO Automation Teams and subject matter experts to implement necessary solutions, and provide training to FSS operators to land the processes in FSS Pillars - which include Global Reconciliation Services, Accounting Services, Finance Application Services and Reporting Shared Services. . This position is also responsible for establishing strong and trusted relationship with stakeholders as the client facing team of FSS.

WHAT WILL YOU DO?

Lead onboarding initiatives of varying nature, complexity and scale. Coordinate with stakeholders in Finance, Business, Operations and FSS Pillars to ensure efficient and smooth transition of finance operations into FSS Represent FSS as a subject matter expert on new product implementation projects at RBC. Work with Business and Finance to define financial processes. Be the voice of FSS to provide requirements (e.g. reporting) to enable effective and efficient journal entry and/or reconciliation processes Build partnerships with stakeholders in Finance, Business, Operations, IT, and FSS teams, to develop a pipeline of onboarding initiatives and enable efficient and smooth implementation Develop a deep understanding of existing financial processes in assigned onboarding initiatives. Identify process gaps and inefficiencies, streamline processes with process efficiency, controls and end user experience mindset Collaborate with Automation teams to automate processes in assigned initiatives where possible. Articulate clear requirements, participate in solution design, and test product against requirements. Foster a strong commitment to teamwork and cooperation Document processes in process maps and standard operating procedures, provide training and process shadowing, and arrange necessary accesses (e.g. systems, reports, etc.) to implement initiatives in BAU

WHAT DO YOU NEED TO SUCCEED?

Must have:

5+ years of experience in Financial Services. Experience in RBC Finance and Operations is a strong asset. 5+ years of experience business analysis, process mapping and optimization 3+ years of project management experience. Ability to develop and move projects forward with independence and autonomy Strong financial process knowledge, including GL reconciliation, attestation and journal entry processing Excellent analytical skills and critical thinking

Nice-to-have

:

Strong leadership skills, goal-orientated, and self-motivated with excellent time management and organizational skills Previous experience in relate field is desired Strong communication skills

What's in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable Leaders who support your development through coaching and managing opportunities Ability to make a difference and lasting impact Work in a dynamic, collaborative, progressive, and high-performing team A world-class training program in financial services Flexible work/life balance options Opportunities to do challenging work

Job Skills

Adaptability, Business Appraisals, Business Process Design, Decision Making, Effectiveness Measurement, Interpersonal Relationship Management, Long Term Planning, Operational Delivery, Organizational Change Management, Process Management

Additional Job Details

Address:

180 WELLINGTON ST W:TORONTO

City:

Toronto

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

TECHNOLOGY AND OPERATIONS

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2025-08-25

Application Deadline:

2025-09-05

Note

Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

I

nclusion

and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.