Job Description

Referred applicants should not apply directly to this role.

All referred applicants must first be submitted through Workday by a current Loblaw Colleague.

Come make your difference in communities across Canada, where authenticity, trust and making connections is valued \xe2\x80\x93 as we shape the future of Canadian retail, together. Our unique position as one of the country\'s largest employers, coupled with our commitment to positively impact the lives of all Canadians, provides our colleagues a range of opportunities and experiences to help Canadians Live Life Well\xc2\xae.

At Loblaw Companies Limited, we succeed through collaboration and commitment and set a high bar for ourselves and those around us. Whether you are just starting your career, re-entering the workforce, or looking for a new job, this is where you belong.

The Manager, Franchise Operations supports 78 stores in the Your Independent Grocer and valu-mart franchise banners in Ontario. The position requires a high-profile performer to develop and maintain relationships with existing and potential franchisees. A key responsibility in this position is to present and educate the prospective franchisee on the franchise model and to coordinate the franchise administrative processes including new store set-up, preparation and presentation of the financial projections and business terms of the franchise deal. The manager will invest time and expertise to develop and grow the \xe2\x80\x9cBusiness Relationship\xe2\x80\x9d with franchisees to support improved performance on KPI\xe2\x80\x99s and business financial results.

Key Accountabilities

• Responsible for approximately 78 Market franchise stores in Central, South West and Northern Ontario
• Works with store operations and franchisee to develop and monitor annual business plans and financial targets
• Conducts quarterly Business reviews with Franchisees and District Managers to ensure focus is on the key metrics necessary to deliver financial and operational results
• Prepares all franchise and other documentation required to support the franchise program and consults as needed with internal or external legal resources to respond to interpretation of contract language and terms.
• Set up new franchisees and provide them with all necessary documentation and orientation.
• Generation and presentation of proforma/financial analyses.
• Delivers all functional reports and analysis accurately and on time and maintains a database of key financial information.
• Maintains a project list to ensure all Franchise transactions are completed within established timelines and cover all aspects of the purchase and sale transaction. This would include the initial franchise, the mid-term renewals post expiry grants and buybacks.
• Supports the operations team in documenting sub-standard program and standard execution and development of action plans.
• Represent the Franchisor in Ontario to ensure alignment with our Franchise Program. Ensure franchisee complies with contractual agreements.
• Support development and evolution of franchise program and business strategic priorities.
• Develop and maintain internal relationships with operations, finance, legal, and real estate teams

Key Performance Measures (KPMs)

• Delivery of projects/new franchise transactions to required timelines
• On time delivery of all required documentation, reports, and analyses
• High level of accuracy in all documentation
• Increase in YIG & valu-mart franchisee satisfaction

Education, Training & Experience

• Accounting Designation and/or Business Degree preferred
• Experience with operational P&L statements preferred
• Experience in creating commercial contracts and franchise documentation preferred

Job Specific Skills

• Knowledge of approved accounting process and procedures
• Strong analytical ability and knowledge of financials
• Strong People Skills
• Ability to independently handle Franchise negotiations

Working Environment, Demands & Pressures

• Some Overnight travel within Ontario

Our commitment to Sustainability and Social Impact is an essential part of the way we do business, and we focus our attention on areas where we can have the greatest impact. Our approach to sustainability and social impact is based on three pillars \xe2\x80\x93 Environment, Sourcing and Community \xe2\x80\x93 and we are constantly looking for ways to demonstrate leadership in these important areas. Our CORE Values \xe2\x80\x93 Care, Ownership, Respect and Excellence \xe2\x80\x93 guide all our decision-making and come to life through our Blue Culture. We offer our colleagues progressive careers, comprehensive training, flexibility, and other competitive benefits \xe2\x80\x93 these are some of the many reasons why we are one of Canada\xe2\x80\x99s Top Employers, Canada\xe2\x80\x99s Best Diversity Employers, Canada\xe2\x80\x99s Greenest Employers & Canada\xe2\x80\x99s Top Employers for Young People.

If you are unsure whether your experience matches every requirement above, we encourage you to apply anyway. We are looking for varied perspectives which include diverse experiences that we can add to our team.

We have a long-standing focus on diversity, equity and inclusion because we know it will make our company a better place to work and shop. We are committed to creating accessible environments for our colleagues, candidates and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities.

Please Note:
Candidates who are 18 years or older are required to complete a criminal background check. Details will be provided through the application process.

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