Job Description

Neighbourly Pharmacy ("Neighbourly") is Canada's largest and fastest growing network of independent pharmacies. We are seeking a highly-motivated Manager, Formulary & Pricing to join our Pharmacy Strategy pricing team.



Since 2015, Neighbourly has expanded its diversified national footprint to include 300+ locations, and is Canada's largest and fastest-growing network of community pharmacies. Our team of experienced industry leaders are passionate about providing exceptional patient care to our communities. We have been recently recognized as one of Canada's Best Managed Companies. We know that our people are our most valuable asset, and we take pride in helping our employees realize their career goals.



You will directly contribute to Neighbourly's rapid growth which has regularly been recognized externally, including via the following accolades:

Ranked #1 fastest growing company in Canada (Globe and Mail, 2020) Requalified on the Globe and Mail's Top Growing Companies list over the last four years (2021, 2022, 2023 & 2024) Named as one of Canada's Best Managed Companies for the last five consecutive years (2021, 2022, 2023, 2024 & 2025) Recognized on the 2022 New Innovators list (by Canadian Business magazine in partnership with the Brookfield Institute for Innovation + Entrepreneurship) Recognized on Canadian Business' 2020 Growth List

ROLE OVERVIEW



As the Manager, Formulary & Pricing, you will support pharmacy operations, systems support, data analytics, and project delivery. The incumbent will have strong technical and analytical capabilities, coupled with deep domain expertise in Kroll, and a keen understanding of drug formularies, pricing models, and compliance within regulated healthcare environments.



RESPONSIBILITIES



Formulary Management

Lead the design, development, and ongoing maintenance of the retail pharmacy formulary in alignment with business objectives and patient care standards. Analyze medication use trends and recommend adjustments to maximize value and clinical appropriateness. Collaborate with pharmacy and clinical teams to evaluate new medications for formulary inclusion and therapeutic alternatives. Interpret and maintain provincial drug formularies ensuring pricing and classification alignment within the Kroll system.

Pricing Strategy & Optimization

Lead and focus on pricing projects as it relates to pricing strategies and optimization. Develop and implement drug pricing strategies that balance competitiveness, compliance, and margin goals. Utilize tools like Kroll Central Maintenance to manage bulk data operations and ensure accuracy in drug card records and system configurations. Monitor pricing trends, generic launches, and competitive intelligence to inform pricing decisions. Partner with Finance and Operations to model financial impact of pricing and formulary changes. Conduct monthly inventory reconciliation by analyzing system data from Kroll and aligning with physical stock reports. Collaborate cross-functionally with IT, finance, compliance, and other business units to drive system improvements, resolve issues, and support regulatory compliance. Maintain documentation and audit readiness for pricing and formulary decisions.

Vendor & Partner Collaboration

Work with drug manufacturers, wholesalers, and group purchasing organizations (GPOs) to negotiate cost-of-goods and rebate agreements. Monitor contract performance and ensure optimal alignment with pricing strategy.

Analytics & Reporting

Leverage analytical tools to perform predictive modeling, trend analysis, and performance reporting. Provide actionable insights using data analytics tools to evaluate formulary utilization, cost trends, and profit margins. Develop and deliver compelling presentations using MS PowerPoint, translating complex findings into clear visual insights for diverse stakeholders.

QUALIFICATIONS AND OTHER SKILLS

Minimum of 5 years of experience in pharmacy systems support or a similar role within healthcare or health IT. Strong working knowledge of pharmacy software platforms, especially Kroll. Proficient expertise in Microsoft Suite, including Excel and PowerPoint Familiarity with Canadian provincial drug formularies Proficiency in advanced Excel functionality. Exceptional communication skills with a proven track record of cross-departmental collaboration. Experience working in highly regulated environments, adhering to compliance and privacy requirements. Strong problem-solving skills with the ability to manage multiple projects in a fast-paced setting.

PREFERRED QUALIFICATIONS

Background in data science or analytics in the healthcare/pharmaceutical domain. Experience in business process improvement or systems implementation projects. Knowledge of pharmacy operations workflows and best practices.

About us

Neighbourly Pharmacy is Canada's largest and fastest growing network of community pharmacies. United by their patient first focus and their role as essential and trusted healthcare hubs within their communities, Neighbourly's pharmacies strive to provide accessible healthcare with a personal touch. Since 2015, Neighbourly has expanded its diversified national footprint to include over 300 locations across Canada, reinforcing the company's reputation as the industry's acquirer of choice.



Disclaimer

All employment is decided based on qualifications, merit, and business need. We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all job applicants, employees, patients and customers. Accommodation is available upon request for applicants with disabilities in the recruitment and assessment process and when hired. Candidates must be legally eligible to work in Canada.



While all responses are appreciated, only those being considered for interviews will be acknowledged.