Job Description

Job description

Opening up a world of opportunity.

We\'re a financial services organization serving more than 40 million customers across the globe through our Wealth & Personal Banking, Commercial Banking and Global Banking & Markets businesses.

We\xe2\x80\x99re here to use our unique expertise, capabilities, breadth and perspectives to open up a world of new opportunities for our customers, our people and our communities.

About Global Functions

HSBC\xe2\x80\x99s Global Functions play a vital role in supporting the bank\xe2\x80\x99s Global Businesses and offer a broad range of career opportunities in areas from Legal, Risk and Finance to Human Resources, Sustainability and Communications. Our operational and functional teams around the world help HSBC\xe2\x80\x99s Global Businesses to operate efficiently and effectively on a day-to-day basis. They also focus on controls and governance to reduce risk and protect the Group\xe2\x80\x99s reputations.

Global Risk is a thriving and expert risk management function supporting HSBC globally with all aspects of risk management. The team actively manages a varied and dynamic range of risk types, including security, fraud, information security, operational, credit, pension, insurance, compliance, regulatory, market, reputation and geopolitical risks.

Financial Crime (FC) focuses on the specific financial crime threats the firm faces now and in the future, pioneering the techniques and technology that protect our business, our customers, and the many communities in which we operate from the harms associated with financial crime. FC harnesses intelligence, analytics, technology, investigation, information sharing, and public-private partnership to achieve this end, always seeking the most effective and efficient means.

The jobholder is positioned in one of FC\xe2\x80\x99s five global functions aimed at mitigating the harms associated with financial crime: Investigation. In this role as the Manager FC Major Investigations, the jobholder:

• Operates within the firm\xe2\x80\x99s Major & Complex Investigations programs across regions and countries related to fraud, anti-money laundering, countering the financing of terrorism, sanctions, anti-bribery and corruption.
• Ensures the quality and consistency of investigations, report-writing and the adequacy of resourcing across the investigative program.
• Undertakes professional, timely, globally consistent investigations and effectively communicates with regional and global stakeholders.
• Communicates regularly with the business to ensure that financial crime risk is mitigated as effectively as possible.
• Identifies and escalates the most significant and sensitive investigations to the Regional Head of Major Investigations to ensure appropriate prioritization, resourcing, and investigative strategy.
• Provides timely management information, demonstrating efficiency and qualitative metrics.
• Refers investigative findings and recommendations to other parts of the firm for follow-on action to aid risk mitigation.
• Personally provides the subject matter expertise necessary to ensure investigative product is of the highest standard; ensuring that investigators are competent in all financial crime typologies.
• Assist the Regional Head in their interaction with Regional law enforcement, security and regulatory agencies, and financial intelligence units, in furtherance of public-private partnership, information sharing, and training initiatives.
• Assist the Regional Head to implement compliance with any variation from global procedure and provides input on the processes
• Assist Complex Cases, where approved by Regional Head of Major Investigations.

• Works with Major & Complex Investigations counterparts across the regions and countries to identify and investigate financial crime threats
• Maximize efficiency and productivity of Country and Regional Major & Complex Investigations teams by embedding global investigation standards
• Support line management with strategies and initiatives among reporting teams in support of FC objectives and the effective execution of Major & Complex Investigations within FC.
• Support execution of global investigative procedures or approved country variations which are designed to ensure the operational effectiveness of the investigative capability
• Share information appropriately to enable effective investigation and risk management and immediately escalate where local law or regulation may prevent this.
• Ensure investigation findings are effectively communicated and tracked to other parts of the organisation to enable them to follow-up on mitigation action
• Escalate significant financial crime threats and management issues to Regional Head of Major Investigations so appropriate action can be undertaken in response.
• Provide production and issue Management Information to Regional Head of Investigations Proactively identify key emerging financial crime threats and escalate to Regional Head of Major Investigations
• In coordination with FC External Engagement, helps foster external relationships with key public sector partners and industry peers and specialists to share information on financial crime threats at a regional level.
• Contribute to the sharing of information across the regional stakeholders to continuously adapt and improve our financial crime controls and support the business in their first line responsibilities
• Deliver fair outcomes for our customers and ensure own conduct maintains the orderly and transparent operation of financial markets

• Assists with communication of the Threat Mitigation strategy to meet business needs
• Provides support at a regional level to the FC sub-function
• Influences through action; own and optimize FC decisions to grow sustainable risk-adjusted profits
• Assist with input to, and implements the People Strategy
• Cultivate an environment that champions diversity and reflects the HSBC brand.
• Contributes to communication across regional FC and business to all key stakeholders in relation to investigation matters.
• Contribute to the framework, policies, procedures and controls for the effective identification and mitigation of the specific financial crime threats the firm faces.
• Adhere to the FC-related elements of the Financial Crime Risk FIMs.

Requirements

• Existing Fraud Operations / Investigations; I&A; or Branch or Direct experience preferred but not essential
• Strength in one of the following (or a reasonable combination of these): Extensive financial crime experience, In-depth knowledge of financial industry regulatory reporting regime (FINTRAC filing), Proven Sanctions Experience
• Knowledge of bank enquiry systems
• Capable of picking up, and applying, new ideas/concepts quickly
• Excellent inter-personal and customer service skills
• Very strong written and verbal communication skills
• Excellent organisation and analytical skills
• Excellent decision-making / influencing skills
• A motivated self-starter who has the ability to work effectively alone and under pressure
• The ability to work accurately and to remain calm and controlled under pressure whilst performing all functions of the role
• Adaptability and flexibility
• Good PC skills and knowledge of Microsoft software
• Enthusiasm and a positive \xe2\x80\x98can do\xe2\x80\x99 attitude
• We are a diverse workforce and it is part of our organizational culture, it reflects our belief that diversity of thought, background and perspective make HSBC a stronger organization. We strive to implement a culture that is inclusive, diverse, positive and performance-oriented. Having a diverse workforce allows us to benefit from a variety of perspectives and strengthens our local and global competitiveness. We value diversity in our workforce and encourage all qualified candidates to apply background and perspective make HSBC a stronger organization. We strive to implement a culture that is inclusive, diverse, positive and performance-oriented. Having a diverse workforce allows us to benefit from a variety of perspectives and strengthens our local and global competitiveness. We value diversity in our workforce and encourage all qualified candidates to apply.

HSBC Proud

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment.

We encourage all Black people, Indigenous People of Canada and people with disabilities to self-identify in their applications. Please contact our Canada Careers mailbox ( ) with any additional inquiries or for support and reasonable accommodations during the selection process.

If this is not the ideal role for you, we invite you to so we can update you about job opportunities and career events in your area of interest. We are always looking for people with purpose and ambition who can help build the bank for the future.

HSBC