400705BR
Finance / Accounting
Dieppe, NB
February 23, 2023

Company Overview
Tell us your story. Don\xe2\x80\x99t go unnoticed. Explain why you\xe2\x80\x99re a winning candidate. Think \xe2\x80\x9cTD\xe2\x80\x9d if you crave meaningful work and embrace change like we do. We are a trusted North American leader that cares about people and inspires them to grow and move forward. Stay current and competitive. Carve out a career for yourself. Grow with us. Here\xe2\x80\x99s our story: jobs.td.com Department Overview
PRIMARY PURPOSE OF THE JOB Provides a broad range of analytical / advanced finance processing / reporting support and general accounting expertise. Roles may also provide related finance operational / initiative support as assigned. KEY ACCOUNTABILITIES:
CUSTOMER: \xe2\x80\xa2 Provide financial analysis and/or advanced general finance / accounting or related operational support as assigned

• Understand business partner / department objectives and contribute to the achievement of performance / financial objectives by recommending appropriate action to management based on analysis and review of results within scope of own area
• Analyze financial performance against benchmarks and reconcile variances and/or research and explain findings / issues to department or business management
• Coordinate and/or execute on internal and external finance / research projects, audits and/or reporting processes as directed
• Support the collection of meaningful data and/or research, coordinating efforts with various finance areas
• Provide accurate and thorough data analysis for own area, interpret findings and make recommendations, and identify and refer complex issues / situations beyond own level of expertise
• Act as a key Finance Support resource / specialist or representative for own functional unit by providing technical subject matter expertise / analysis or operational process support
• Provide accurate and thorough analysis of key process drivers, root or systemic causes of cross functional operational issues, interpret findings and make recommendations for improvement
• Identify, document, investigate processes / exceptions arising from transactions / processes beyond 1st level operations service delivery and resolve escalated matters and refer complex issues / situations beyond own level of expertise
• Lead a team which may include Officers, Analysts and Team Leaders, to achieve business / operational objectives, maintain effective day-to-day operations and deliver quality service and transaction processing consistent with TD Finance business objectives
• Develop and maintain effective working relationships with internal and external partners for the purposes of delivering optimal customer service Coach to ensure operational problems are handled appropriately, and participate in the negotiation and resolution of complex and/or escalated issues where necessary

SHAREHOLDER:

• Adhere to enterprise finance policy/ frameworks that relate to activities for own area
• Ensure respective Finance programs/policies/practices are well managed, meets business needs, complies with internal and external requirements, and aligns with business priorities
• Exercise discretion in managing correspondence, information and all matters of confidentiality; escalate issues where appropriate
• Protect the interests of the organization identify and manage risks, and ensure the prompt and thorough resolution of escalated non-standard, high risk issues
• Conduct internal and external research projects; support the development/ delivery of presentations / communications to management or broader audience
• Conduct meaningful analysis at the functional or enterprise level using results to draw conclusions, make recommendations, assess the effectiveness of programs/ policies/ practices
• Monitor service, productivity and assess efficiency levels within own function and implement continuous process / performance improvements where opportunities exists
• Actively manage relationships within and across various business lines, corporate and/or control functions and ensure alignment with enterprise and/or regulatory requirements

\xe2\x80\xa2 Maintain a culture of risk management and control, supported by effective processes in alignment with risk appetite \xe2\x80\xa2 Supervise day-to-day operations / activities, balance workloads, ensure compliance to internal / external requirements and the achievement of service level standards and productivity targets

• Monitor service, productivity and assess efficiency levels within own function and implement continuous process / performance improvements where opportunities exists

Requirements
EMPLOYEE / TEAM: \xe2\x80\xa2 Participate fully as a member of the team, support a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely communication of issues/ points of interest

• Provide thought leadership and/ or industry knowledge for own area of expertise and participate in knowledge transfer
• Participate in personal performance management and development activities, including cross training across the team
• Keep others informed and up-to-date about the status / progress of projects and / or all relevant or useful information related to day-to-day activities
• Contribute to team development of skills and capabilities through mentorship of others, by sharing knowledge and experiences and leveraging best practices.
• Act as a brand champion for your business area/function and the bank, both internally and/or externally Expert knowledge and understanding of the operating environment, business processes and procedures, and transaction lifecycle for own area and as applicable across Finance Operations (e.g., processing environment, applications, software, hardware, products)
• Provides advanced analysis and/or specialized reporting to support business partners, functional areas or centres of expertise
• Requires specialized and/or advanced technical / business / function knowledge for areas supported
• High level of complexity in operational / reporting / process and/or analysis function requiring medium to longer term focus
• May lead a small reporting or operational team or provide work direction to others as a specialist for a specific area
• Represents the group as the lead or subject matter expert on projects / initiatives and/or at meetings
• Provide training / guidance to others on best practices, processes, etc. as well as guide team on the completion of business as usual functions or ad-hoc non-routine requests
• Set targets and objectives for the team, and deliver results
• Grow team expertise to align with business/enterprise demand and direction; assess team skills and capabilities and continually look for ways to provide and enhance the value delivered
• Lead a high performing team; provide on-going feedback and performance reviews, coach and develop employees and ensure performance management activities are undertaken and completed for all employees
• Lead the process of setting performance objectives for the team; track, monitor and effectively address and/or reward performance in a timely manner
• Manage employees in compliance with all human resources policies, procedures and guidelines of conduct
• Share knowledge, information, skills, and subject matter expertise among the team and ensure the timely communication of issues and encourage good working relationships with other functions and teams
• Support an environment where team freely escalates business challenges; facilitate change through positive reinforcement of milestones and successes
• Recruit for all hires to ensure a highly diverse, qualified workforce to achieve business objectives

Additional Information
BREADTH & DEPTH: Oversees a large team with functional diversity and complexity where activities involve multiple step transactions, multiple systems and jurisdictions, higher volumes and/or medium to high complexity

• Leads teams with multiple points of internal and external contact Work focus time horizon is generally medium to long term with moderate to high focus on strategic planning
• Requires expert process management knowledge and the risk profile for team processes supported
• Acts as highest point of team escalation for resolution and provides direction to resolve issues or escalate

EXPERIENCE AND / OR EDUCATION High School diploma

• Undergraduate degree preferred 7+ years relevant experience which should include 4+ years of people management experience

Hours
37.5 Inclusiveness
At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve. If you require an accommodation for the recruitment/interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let us know and we will work with you to meet your needs.