Job Description

Please note: Applicants must have permission to work in Canada and a valid Canadian drivers license.

Dominion Hill Country Inn is seeking a special individual for a new position. The Manager - Events & Business Development is an outgoing person who has a passion for offering hospitality and serving guests. The work requires administrative skills and attention to detail. Written and spoken communication is important. As with most small businesses, the job description is broad, and includes many aspects of customer service, marketing, event management, and staff supervision.

The responsibilities of the position will be shaped to build on the strengths of the individual selected (e.g. event planning, marketing, administration). It is important for the Manager to be involved in all aspects of the hotel operations. The event manager must be able to guide the employees to work as a well-functioning team. Therefore, the ideal candidate will be a team player and an effective leader, able to set an example and foster a climate of cooperation.

Responsibilities

• Oversee events, providing liaison with groups, couples and families
• Plan activities, delegate responsibilities, and supervise corresponding staff
• Manage budgets and expenses
• Develop and implement marketing strategies to promote the various services
• Communicate with customers when appropriate (welcome them in the facilities, address their concerns, find solutions to problems, offering information etc.)
• Assist other managers to provide excellent customer service
• Ensure strict compliance with health and safety standards

Requirements and skills

• Experience as a manager/supervisor/marketer
• Understanding of customer service and hotel management best practices
• Working knowledge of MS Office. Knowledge of hotel management software (PMS) is an advantage
• Excellent customer service skills as well as a business mindset
• Demonstrable aptitude in decision-making and problem-solving
• Reliable with an ability to multi-task and work well under pressure
• Strong leadership skills and a great attention to detail
• Training in Business Administration, Hotel/Hospitality Management or relevant field is an asset

Dominion Hill Country Inn was created with the 2018 transformation of an historic estate into an Inn. It has become a popular venue for weddings, meetings, and retreats. Accommodation has expanded to more than 50 overnight guests in the summer months. The Inn's catering groups serves thousands each year at weddings, parties, and business events -- both at the Inn and locations in Charlotte County. In 2025 it is assuming the food service responsibility for a major facility in St. Andrews. .

Job Type: Full-time

Pay: $18.00-$23.00 per hour

Expected hours: 28 - 44 per week

Additional pay:

• Bonus pay

Benefits:

• Flexible schedule
• On-site parking

Flexible language requirement:

• French not required

Schedule:

• Monday to Friday
• Weekends as needed

Work Location: In person

Expected start date: 2025-05-05