Job Description

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Job Summary

Reporting to the Director, Safety, the Manager, Emergency Preparedness supports safety at Porter Airlines through oversight of its Emergency Response Plan.
Duties & Responsibilities

• Evaluate industry standards and best practices for aviation emergency preparedness, and make recommendations for the continuous improvement of the Porter emergency response program
• Maintain the Emergency Response Manual and related documentation (eg. Family Assistance Plan, Aircraft Recovery Plan); issue and track amendments to emergency response team and stakeholders
• Track and update contacts for emergency response stakeholders
• Administer initial and recurrent training for emergency response team members
• Ensure compliance with all regulatory requirements and IATA/ICAO standards related to emergency response, post-accident family assistance
• Assume responsibility for oversight of post-accident family assistance processes defined in the Porter Emergency Response Plan including those in support of codeshare partner airlines
• Administer emergency response tabletops and drills; participate in stakeholder exercises
• Participate in audits of station and stakeholder emergency preparedness
• Maintain the confidentiality of organizational safety reporting systems
• Actively participates in Porter\xe2\x80\x99s Safety Management System (SMS) including reporting hazards and incidents encountered in daily operations; understand, comply with and promote the Company Safety Policy.
• Any other duties as assigned

Behavioural Competencies

Concern for Safety: Identifying hazardous or potentially hazardous situations and taking appropriate action to maintain a safe environment for self and others

Teamwork: Working collaboratively with others to achieve organizational goals

Passenger/Customer Service: Providing service excellence to internal and/or external customers (passengers)

Initiative: Dealing with situations and issues proactively and persistently, seizing opportunities that arise

Results Focus: Focusing efforts on achieving high quality results consistent with the organization\xe2\x80\x99s standards

Fostering Communication: Listening and communicating openly, honestly, and respectfully with different audiences, promoting dialogue and building consensus

Exemplifying Integrity: Treating others fairly, honestly, and respectfully, furthering the integrity of the organization and its relationships of trust with team members and the broader community

Inspiring Others: Energizing and inspiring others to strive for excellence and commit to common goals and purposes, creating a sense of self-efficacy, resilience, and persistence in followers

People Leadership: Assuming a leadership role in helping others achieve excellent results

Leading Change: Recognizing the need for change, being open to new ideas and methods, and championing transformational change within the organization and beyond
Qualifications

• Excellent working knowledge of Transport Canada, TSBC, NTSB, ICAO and IATA requirements for aviation emergency preparedness and post-accident humanitarian assistance
• Familiarity with commercial flight operations
• Experience in the development, implementation and promotion of aviation emergency response programs
• Excellent time management, written and verbal communication skills; keen attention to detail
• A working background in project management
• University degree and/or acceptable combination of education, training and/or related work experience
• Ability to secure and maintain restricted airport security clearance
• Must maintain a valid passport; must be able to travel domestically and internationally when required on short notice

Company Description

Porter Airlines provides a warm and effortless approach to hospitality, restoring glamour and refinement to air travel. Porter is an Official 4 Star Airline\xc2\xae in the World Airline Star Rating\xc2\xae. Visit or follow @porterairlines on Instagram, Facebook and Twitter. Details of Porter\'s North America-wide service plans are available at lyporter.com.

Porter Airlines