Your Opportunity:
This Care Manager (CM) position is part of a dynamic team where inspired leadership and accountability is shared. The successful individual will provide direct clinical oversight for the day-to-day operations of the Children, Youth and Families, Addiction & Mental Health (AMH) programming connected with community services. With this role, coverage for other operational areas is a requirement and program realignment within the Children, Youth and Families portfolio may occur. The CM will ensure that teams deliver efficient, effective, and high-quality services to children, youth and families presenting with addiction and mental health concerns. The CM will bring an inquisitive, respectful, and accountable approach to the role, supporting the growth and development of staff and services through a quality improvement mindset. If this exciting leadership opportunity interests you, please attach a resume with your application to ensure your skills and qualifications are considered.
Description:
The CM will maintain strong working relationships with internal and external partners across the continuum of care, working closely with all stakeholders including team members; children, youth, and families; physicians; Children Services; and other child and family serving agencies. Addiction and Mental Health Services are provided along a continuum of care, and it is therefore imperative that the Care Manager establishes and maintains excellent working relationships with other program to facilitate seamless and continuous care. The CM will use information from many sources to monitor the efficiency and effectiveness of how resources are being utilized and will maintain a quality improvement mindset. While not responsible for the overall budget of the program, the CM is expected to have an awareness of expenditures and cost drivers impacting the budget and to communicate this to the Program Manager. The CM will have the signing authority required to facilitate daily operations. The CM will provide coaching and assist in the delivery of competency-based education related to the Addiction and Mental Health Principles of Care. The Care Manager will have the opportunity to recruit highly skilled and committed staff. A working knowledge of the Collective Agreements (HSAA, AUPE and UNA) is required, as is an ability to deal effectively with performance issues. The Care Manager will also be responsible for recruitment, scheduling employees, approving vacation and reinforcing the importance of staff attendance, and reliability.
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