Job Description

Position Number: 50001286
Department: Donor Engagement and Stewardship
Grade: GR14
Campus: Sir George Williams (Downtown)Salary: $100,850.00 - $116,970.00 per annum
Union/Association/HR Policy: ACUMAEPosting deadline: December 5, 2024Recognized as Canada's top university under the age of 50, and one of Montreal's top Employers, Concordia University is the place to be if you are looking to grow, contribute and innovate in a dynamic and multicultural environment.Be part of a community that addresses society's big challenges, supports your personal and professional growth, and makes a real impact in building a more sustainable world.As a member of our community, you will have access to comprehensive benefits, a defined pension plan and numerous on site well-being facilities such as a state of the art gym and health clinic as well as a variety of educational and cultural opportunities.SCOPE
Reporting to the Executive Director, Advancement Services, the incumbent provides leadership and direction to the Donor Engagement and Stewardship unit. Determine the best strategies for effective stewardship of donors, and to advise on donor recognition events and activities. The incumbent will work with University Advancement leadership and staff, key volunteer leaders, and other areas across campus to implement customized stewardship plans for primary and major gift donors. They will contribute to donor-centric, team-based structures through interactions with internal and external stakeholders to support relationship development and prospect management. The incumbent develops and recommends strategies and policies for a comprehensive donor cultivation, recognition and stewardship program.PRIMARY RESPONSIBILITIES

• Provide leadership and innovation to develop, design, and implement, a comprehensive integrated plan for custom donor reporting, gift announcements, donor recognition and donor acknowledgements to build donor trust through consistent, strategic and meaningful contact.
• Manage, execute and evaluate all donor engagement programs, processes and systems related to custom donor reporting, gift announcements, donor recognition and donor acknowledgements.
• Direct university acknowledgment processes, oversee major and primary gift donor reporting, and establish and manage information tracking processes following internal guidelines.
• Oversee a system for reserving and tracking new and existing naming opportunities aligned with approved fundraising priorities and across the university
• Develop stewardship standards for UA and work with Advancement Services to establish data recording practices. Analyze effectiveness of stewardship engagement to evaluate outcomes and identify changes to increase engagement/cultivation of donors
• Plan, coordinate and manage donor recognition events and other forms of recognition in a timely fashion to ensure appropriate stewardship of donations in alignment with UA's established naming and announcement guidelines.
• Analyze donor engagement support for internal and external stakeholders and lead recommendations for improved service, workflow, and outcomes measurement
• Supervise, hire, coach, support, train, and evaluate staff to meet department needs and goals. Assign work projects to Donor Engagement and Stewardship staff.
• Develop and oversee the drafting of donor gift agreements and amendments to ensure documented purpose and terms adhere to established university policies while reflecting donor intent.
• Responsible for monitoring compliance with donor gift agreement guidelines and ensure stewardship obligations are met.

QUALIFICATIONS

• Bachelor's degree in a related field and over seven years of related experience in donor engagement and dealing directly with donors with at least two years in a managerial role.
• Solid knowledge of fundraising principals and an in-depth understanding of best practices in donor stewardship and engagement, including analysis, assessment and evaluation.
• Knowledge and experience of the University and of higher education an asset.
• Excellent (level 5) spoken and written English and very good (level 4) spoken and written French.
• Superior writing, editing and proofreading skills.
• Superior interpersonal communications skills, with the ability to work effectively with a diverse audience
• Strong planning skills with the ability to identify short and long-range goals of UA and contribute to effective and measurable execution of outcomes.
• Strong analytical and problem-solving skills with the ability to analyze data and produce reports
• Excellent organizational skills and the ability to coordinate multiple assignments with competing deadlines and manage a team that works in concert to produce high-quality programs.
• Strong project management skills and demonstrated ability to work in a demanding environment
• Strong working knowledge of supervisory principles with the ability to effectively manage and lead the Donor Engagement unit.
• Service-oriented approach, personal initiative and creative thinking.
• Intermediate knowledge of Word, Excel, and PowerPoint software and computer proficiency in a variety of software applications. Familiarity with fundraising databases an asset.
• Perceptive, understands nuance, with ability to maintain confidentiality and work with sensitive information.
• Possession of independent judgment, diplomacy and tact.
• Demonstrate a high degree of professionalism and the ability to work independently yet maintain a close connection with co-workers
• Willingness and ability to work irregular hours, if required.

Due to the volume of applications, only selected candidates will be contacted by our Talent Team.Concordia University is an English-language institution of higher learning at which the primary language of instruction and research is English. Since this position supports academic and administrative functions of the university, proficiency in English and French, as indicated, is required.IMPORTANT: The language and computer skills of short-listed candidates will be tested.Territorial Acknowledgement
Concordia University is located on unceded Indigenous lands. The Kanien'kehxc3xa1:ka Nation is recognized as the custodians of the lands and waters on which we gather today. Tiohtixc3xa0:ke/Montreal is historically known as a gathering place for many First Nations. Today, it is home to a diverse population of Indigenous and other peoples. We respect the continued connections with the past, present and future in our ongoing relationships with Indigenous and other peoples within the Montreal community.Employment Equity
Concordia University is strongly committed to employment equity within its community, and to recruiting a diverse faculty and staff. The University encourages applications from all qualified candidates, including women, members of visible minorities, Indigenous persons, members of sexual minorities, persons with disabilities, and others who may contribute to diversification; candidates are invited to self-identify in their applications. As part of your application, you will be asked to complete a diversity survey. This information is voluntary and any information collected for this purpose is confidential and cannot be accessed by search committees or human resources employees. Results will be aggregated and used to help Concordia achieve its goal to see all members of our community not only reflected, but welcomed, included and supported in their efforts to contribute to all areas of university life.Accessibility
Concordia desires to increase diversity among its community members and we strive to make our recruitment processes as accessible as possible and provide accommodations as required for applicants. If you are contacted for an interview and anticipate needing accommodations during the process, please contact, in confidence, hr-employment@concordia.caImmigration Status
All qualified candidates are encouraged to apply; however, Canadian and Permanent Residents will be given priority. To comply with the Government of Canada's reporting requirements, the University is obliged to gather information about applicants' status as either Permanent Residents of Canada or Canadian citizens.

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