Manager, Digital Product Experience

Vancouver, BC, Canada

Job Description

Your work days are brighter here.

At Workday, it all began with a conversation over breakfast. When our founders met at a sunny California diner, they came up with an idea to revolutionize the enterprise software market. And when we began to rise, one thing that really set us apart was our culture. A culture which was driven by our value of putting our people first. And ever since, the happiness, development, and contribution of every Workmate is central to who we are. Our Workmates believe a healthy employee-centric, collaborative culture is the essential mix of ingredients for success in business. That's why we look after our people, communities and the planet while still being profitable. Feel encouraged to shine, however that manifests: you don't need to hide who you are. You can feel the energy and the passion, it's what makes us unique. Inspired to make a brighter work day for all and transform with us to the next stage of our growth journey? Bring your brightest version of you and have a brighter work day here.

About the Team The new Workday Community is evolving into a destination where users can access the most relevant Workday resources and information, perform critical business tasks for managing goals with Workday, and engage with peers and Workday experts. Unifying key jobs-to-be-done into a personalized, easy-to-use, easy-to-access experience. Workday Community is one of the many ways customers can realize maximum value from their Workday solutions. This team partners across Workday to deliver delightful digital-forward experiences for our Customers, Partners, and Workday employees.

About the Role

This is a role requiring experience in on-shore / off-shore team leadership, working within Agile engineering operations, and partnering with cross-functional stakeholders.

As a Manager - Digital Product Experience within the Community Strategy & Engagement team, you will be responsible for:

Leading according to Workday values

Scaling a team of on-shore / off-shore digital product experience owners and business analysts

Setting team direction, prioritizing and organizing work to deliver key results

Coaching and mentoring your team to top performance

Turning Workday Community digital customer experience use cases (e.g. Jobs-to-be-done) into achievable functional and systems requirements roadmap

Engaging with engineering and other teams in planning, building, acceptance testing, and solutioning to deliver your roadmap backlog(s)

Serving as a trusted resource on Community's platform capabilities

About You

Basic Qualifications

5+ years experience as a software or platform product manager, ideally for a social media, or community platform product and /or around building SaaS based products

3+ years people leader experience with examples of coaching, establishing expectations and empathy

2+ years of experience working with or managing business analysts

2+ years experience working with or managing offshore teams

5+ years experience in Agile / Scrum delivery environments

3+ years hands on experience with Agile project systems such as JIRA and Confluence

Other Qualifications

Ability to manage stakeholder relationships (onshore and offshore)

Ability to prioritize and organize work to delivery key business outcomes

Deep experience working alongside engineering teams from concept to deployment

Ability to break down high level concepts into details for product delivery

Strong in execution and delivery

Curiosity to how systems, platform, things, and organizations work

Excellent communication skills ( written and verbal), including the ability to distill technical concepts to a diverse set of audience

Curious, Creative and Fun!

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Job Detail

  • Job Id
    JD2083502
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Vancouver, BC, Canada
  • Education
    Not mentioned