Job Description

Job Title: Manager, Digital Marketing

Department: Marketing & Communications

Reports to: Director, Marketing & Communications

Type: Full-time (37.5 hours/week) - 4 days in office per week

About the MNjcc

The Miles Nadal JCC (MNjcc) is a vibrant and welcoming hub that celebrates diversity, promotes wellness, and fosters a strong sense of community. Located in the heart of downtown Toronto, we offer inclusive programs in fitness, arts and culture, education, and Jewish life, serving people of all backgrounds and abilities. By joining this dynamic Centre of wellness, culture, community and belonging, you will contribute to the well-being of the community and the fibre of a strong and vibrant downtown core.

Position Summary

The MNjcc is seeking a strategic, creative, and technically-savvy

Manager of Digital Marketing

to lead our digital communications and content strategy. This individual will elevate the MNjcc's digital presence, drive audience engagement, and ensure our online platforms act as powerful lead generators and brand storytellers.

As a key member of the Marketing team, the Manager will shape how we speak to our diverse audience across web, social, and digital advertising platforms. They will lead the creation of a comprehensive social media playbook, optimize our digital advertising strategy, and apply audience segmentation techniques to improve targeting, retention, and conversion.

You're not just a doer, you're a digital thinker, builder, and problem-solver who understands how to measure success and adapt in real-time.

Primary Duties and Responsibilities

Digital Strategy & Leadership

Lead and execute the MNjcc's digital marketing strategy across all channels, ensuring alignment with broader organizational goals.

Identify and address gaps in current digital delivery, introducing creative and scalable solutions.

Act as a digital subject-matter expert, advising internal stakeholders and mentoring junior team members when needed.

Social Media & Content Marketing

Develop and implement a social media playbook, setting standards for content tone, cadence, and channel strategy.

Manage the MNjcc's digital content calendar and ensure timely, relevant, and engaging posts across all platforms.

Collaborate with program teams to source stories and content that bring the MNjcc's work to life.

Capture and edit video for purposes of web and social media.

Website & Email Marketing

Oversee website strategy and content, ensuring information is accurate, accessible, user-friendly, and aligned with SEO best practices.

Manage and optimize the bi-weekly newsletter, The Pulse, and other email communications using audience segmentation and data analytics.

Digital Advertising & Analytics

Plan, execute, and evaluate paid digital campaigns (Google Ads, Meta, etc.) to drive registrations, donations, and awareness.

Monitor and report on key performance metrics using tools like Google Analytics and Wix Insights; use data to inform decisions and continually improve outcomes.

Brand & Audience Development

Ensure consistent brand voice and tone across digital channels that reflect the welcoming, inclusive spirit of the MNjcc.

Use CRM and audience data to tailor messaging and improve user journeys across web and email.

Work with the Accessibility & Inclusion team to ensure content meets AODA standards.

Qualifications

3-5 years of professional experience in digital marketing, communications, or a related field.

Proven track record of developing and executing successful digital campaigns and content strategies.

Experience creating a social media playbook or managing a comprehensive social presence.

Strong grasp of digital advertising platforms, CRM tools, and analytics platforms (e.g., Google Analytics, Meta Ads Manager, Mailchimp, etc.).

Excellent writing and content creation skills -- able to adapt voice, simplify complex messages, and engage diverse audiences. Knowledge of SEO, audience segmentation, and digital funnel strategies. Exceptional project management skills, attention to detail, and ability to manage multiple priorities. Experience in a nonprofit, arts & culture, or community-based organization is an asset. Skilled in basic video production and editing, and video editing software is an asset.

Work Environment & Expectations

Full-time (37.5 hours/week); 4 days in office, per week Occasional evening/weekend availability required for emergency digital communications (e.g., weather-related closures).

Salary and Benefits

Annual salary: $55,000

A range of supplemental insurance plans, including medical (including vision care), dental, life, critical illness, and LTD.

An employee assistance program.

Membership for yourself, spouse, and children at the MNjcc Fitness Centre, as well as discounts on most programs.

RRSP matching

Paid time off, including vacation, sick & personal time

Paid time off for Jewish Holidays, in alignment with MNjcc's values and community commitments.

How to apply:

Email resume and cover letter to Prachik@mnjcc.org with the subject -

"Application -Manager of Digital Marketing

". Please let us know how you heard about the position.

Applications will be accepted until September 8, 2025.

Please note, while we appreciate everyone who applies, we are only able to respond to applicants moving to the next stage of the recruitment process.

Alternate Formats and Accommodation:

Miles Nadal JCC values inclusivity, collaboration, physical and mental wellness, and fosters the growth and development of staff. We encourage applications from individuals who demonstrate a commitment to upholding the values of equity, diversity, accessibility and inclusion and will contribute to our inclusive environment. You can learn more about our commitments here: https://www.mnjcc.org/learn-about-the-j.

The MNjcc welcomes and encourages applications from racialized persons/persons of colour, women, Indigenous peoples, persons with disabilities, LGBTQ2S+ persons, people of any and no faith, and others who reflect the diversity of our community, our city, and our country.

Alternate Formats and Accommodation for Individuals with Disabilities:

The MNjcc is committed to the principles of the Accessibility for Ontarians with Disabilities Act (AODA) and aims to ensure that dignity, integration, and equality of opportunity are embedded in all aspects of our organization's culture.

In accordance with the AODA, accommodation will be provided throughout the recruitment process for applicants with disabilities. Our human resources department will work with you to arrange reasonable and appropriate accommodation. Please contact Prachi Khatri at:(416) 924-6211 x6203; prachik@mnjcc.org; or in person by appointment.
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Job Types: Full-time, Permanent

Pay: $55,000.00 per year

Benefits:

Company events Dental care Disability insurance Employee assistance program Extended health care Life insurance On-site gym Paid time off RRSP match Vision care Wellness program
Work Location: In person

Application deadline: 2025-09-08