Job Description

Southlake is building healthy communities through outstanding care, innovative partnerships, and amazing people. We deliver a wide range of healthcare services to the communities of northern York Region and southern Simcoe County. Our advanced regional programs include Cancer Care and Cardiac Care and serve a broader population across the northern GTA and into Simcoe-Muskoka.

Our team of nearly 6,000 staff, physicians, volunteers, students and Patient and Family Advisors are committed to creating an environment where the best experiences happen. As a recognition of our commitment to quality and patient safety, we have received the highest distinction of Exemplary Standing from Accreditation Canada.

Job Summary

The Diagnostic Manager will have a proven track record of strong leadership and change management. This role will manage the department staff, patient flow, wait times, budget, staffing, quality program and lead continuous quality improvement initiatives throughout the department in alignment with Southlake\'s values. The Manager will believe in putting patients first and, as a result, make customer-focused services a priority within the department. We will look to the Diagnostic Manager to challenge expectations and set high standards of performance and achievement, while embracing the hospital\'s quality framework that pertains to the Diagnostic Imaging Department.

Primary Responsibilities

• In collaboration with the Director of laboratory and Diagnostic Imaging, responsible for operational functions in the Diagnostic Imaging department.
• Responsible for all aspects of employee engagement (recruitment, performance management, retention).
• Guide and approve policies.
• Create a safe environment for staff and patients in collaboration with Occupational Health and Safety and IPAC.
• Monitor Diagnostic Imaging metrics.
• Accountable for the Diagnostic Imaging budget.
• Work with the Diagnostic Imaging Leadership team to create the program roadmap.

Qualifications

• A dynamic, innovative team builder with a track record of operating on the leading edge of clinical and management excellence.
• Registered with the College of Medical Radiation and Imaging Technologists of Ontario (CMRITO).
• Have exceptional people skills, and knows how to bring out the best in the entire department.
• A recognized coach, mentor, and facilitator, who fosters collaboration and will ensure that Diagnostic Imaging services are integrated and aligned with patient needs as well as the needs of health-care providers.
• Demonstrate verbal and written communication skills necessary to effectively disseminate information across the institution.
• Financial and business acumen.
• Foster an environment that promotes teamwork.
• Demonstrate a commitment to professional development.
• Demonstrate a high degree of technological expertise (email, word processing, spreadsheet formatting, e.g. Word, Excel, Online scheduling/calendar maintenance).
• Experience with LEAN.
• Knowledge of Accreditation Canada requirements.
• Demonstrate the ability to provide leadership, support, and critical analysis in stressful, complex and emotional situations.
• Bring both strategic and operational insight to service planning and implementation and contribute to goal accomplishment consistent with the vision of the hospital.

As a condition of employment, you are required to submit proof of COVID-19 vaccination to the Hospital\'s Occupational Health and Safety department. Successful candidates will be required to submit proof of COVID-19 vaccination (two doses) from the Ontario Ministry of Health website or other authorized source directly to the Occupational Health and Safety department. In the event that you are unable to be vaccinated as a result of a ground protected under the Human Rights Code, you may submit a written explanation of the ground and any supporting documentation to determine if you are exempt from this requirement to the recruitment team. A recruitment representative may follow up with you for further information if necessary.

At Southlake, we are committed to fostering an inclusive and accessible environment. We are dedicated to building a workforce that reflects the diversity of the community in which we live and serve, including those with disabilities. Southlake is committed to providing accommodations in all parts of the hiring process. If you require an accommodation, we will work with you to meet your needs.

It is the responsibility of all Southlake employees to work in a safe manner and promote health and safety in the workplace.

Please note: If you are selected to move forward in the recruitment process, a Southlake Talent Representative will contact you via email. Please double check any emails you receive from Southlake and ensure that the address ends in @southlakeregional.org or @southlake.ca. If it does not, we do not recommend responding as your email may not be sent to the Southlake team.

Southlake Regional Health Centre