Job Description

Solutions driven success.
XPO is a top ten global provider of transportation services, with a highly integrated network of people, technology and physical assets. At XPO Logistics, we look for employees who like a challenge and can communicate effectively in all situations. We want to leverage your skills and years of experience to drive positive results while ensuring a bright future for yourself and XPO. If you’re looking for a growth opportunity, join us at XPO.
As the Manager, Contract Carrier Recruitment, you’ll be responsible for supporting Contract Carrier recruiting across our Last Mile business unit within your respective assigned region. You’ll work closely with Field Operations, IT, Legal and Field Support Services to support processes and deliver organizational goals focused on Contract Carrier growth, reduction of supplemental Rapid Response Teams (High-Cost Capacity), generating new contract carrier leads, contract carrier onboarding, and supporting other efforts to increase capacity management. On our team, you’ll have the support to excel at work, and the resources to build a career you can be proud of.
Pay, benefits and more. We are eager to attract the best, so we offer competitive compensation and a generous benefits package, including full health insurance (medical, dental and vision), 401(k), life insurance, disability and more.
What you’ll do on a typical day:

• Lead and facilitate carrier recruitment for all XPO LM markets within your assigned region. This includes, but is not limited to:
• Traveling in market for “boots on the ground recruitment”: Distributing flyers, business cards at frequently visited sites for contract carriers (competitor locations, gas stations, etc..).
• Act as a liaison between neighboring XPO LM sites within your assigned territory to share and expand existing capacity resources
• Conduct research in all internal/external systems and databases to generate contract carrier leads (Carrier411, XPO Carrier Database, social media marketing).
• Ensure all new contract carriers receive and complete all onboarding materials and meet XPO requirements
• Make cold calls to prospective contract carriers
• Align with stakeholders in other XPO business units to identify carriers that can be contracted with XPO Last Mile
• Support carrier recruitment for new business startups within or outside your respective region (Rapid Response Recruitment)
• Work with XPO LM sites within your territory on capacity planning for seasonality volume increases
• Deliver departmental goals of onboarding 4-6 new contract carriers per month
• Attend internal and external meetings related to market analysis, financials, and metrics associated with XPO’s contract carrier base
• Attend meetings and provide market analysis detail on contract carrier cost and metrics

What you need to succeed at XPO: At a minimum, you’ll need:

• Bachelor’s Degree or equivalent work-related or military experience
• 4 years of operations, account management or customer service in a leadership position
• Ability to create pivot tables and presentations within Microsoft Office programs such as Word, PowerPoint, and Excel
• Ability to travel 80% of the time
• Proven leadership and collaboration skills with the ability to effectively supervise, coach and influence employees

It’d be great if you also have:

• Bachelor’s Degree in a related field (transportation/supply chain, sales/operations)
• Ability to perform with high level of initiative exhibiting persistence and willingness to stimulate new ideas within the organization
• Effective communication & relationship building skills
• Ability to problem solve and use critical thinking skills
• Transportation operations and logistics experience
• Self-motivated drive to go the extra mile to achieve desired results

Be part of something big.
XPO is a leading provider of world-class solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team – energetic, innovative people of all experience levels and talents who make XPO a great place to work.
Qualified applicants will receive consideration for employment without regard to race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, record of offences, marital status, family status, disability or other protected status.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They should not be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time as needed. Review XPO's candidate privacy statement here.
If you need a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to accommodations@xpo.com. In your email, please include a description of the specific accommodation you are requesting and a description of the position for which you are applying.
Accommodation email must include:

• Your name
• Job title with location (city/province) and requisition ID
• A clear description of the disability accommodation that you are seeking